biotifulguthealth.comReviews of biotifulguthealth.com

They need to respond to customer service enquiries. I have tried to contact them about a huge mistake they made with my order using four different methods. Result: no response. Avoid

Cheating on the quantity - I have just opened the organic Kefir bottle and I was looking deep inside the bottle as about 1/5 of the quantity was not there. If they cheat on the quantity, they may very be cheating on the organic quality of the kefir. After all, what is this good taste qualification? Do we want to eat healthy in the sense of natural or do we only want the taste for the tong with no consideration for the rest of the body?

Non existent customer service. This company makes a fortune from people like me who use it daily but they don’t even read emails or WhatsApp messages. I will be finding another brand. 🤬

Bought the chocolate protein drink in Sainsbury’s at Manchester Piccadilly station. Absolutely disgusting. BBF date 28/4/25 but stamped on the side states NOT for EU. One sip and utterly vile taste.

I have been trying to cancel my subscription online but the website does not have the option. So I have now emailed three times with ZERO response. I've now received the delivery of a product that doesn't agree with me and I have no confidence I will receive a refund if returned. No alternative but to contact my credit card company for a resolution.

It,s not nice.. Look at other KEFIR.

I purchased a bottle of Kefir cherry flavoured drink in a cooperative shop. I consumed the drink and on placing the lid back on…. Found mould. I returned to the store and they were amazing with their costumer service as well as the Head Office. Staff couldn’t more helpful. I sent an email to Biotiful Gut Health to enlighten them as to this event. Photos, in date and the fact that the bottle seal was not broken should have raised an email back to me, but No! This I find rude and lacks customer care. Not going to be buying their products.