PMTURZ
After years of satisfactory service…
After years of satisfactory service dealing with my specialty drug prescription, I ran into a problem trying to get a refund I am due. Three times I been told my refund is approved and would be mailed within 7-14 business days. Three times that refund has not come. I was given a phone number for a representative. The best she could do was email the department responsible for the refund. She could not get on the phone and call that department for answers, she claimed any correspondence had to be done by email and was at the mercy of hoping someone would respond. RIDICULOUS!!!



