soto
Gut test took long. Sample processed questionably. e
Gut test took very long only for Biohm to come back and tell me that they couldn't get results from my sample. I sent the sample on Sept 7 and through September I received few updates on my account saying that sample was received then passed inspection and then was being processed. But later, in October, these dates were adjusted. So on my profile it showed that the lab received my sample On October 16! This makes me think that something went wrong in the handling of my sample because originally it showed that they received it in September and started processing, but then later they changed the date. I anxiously awaited my report nonetheless, and then I received an email, late October, saying that they couldn't extract data from the sample. If they had been able to extract data from my sample, this still would have been a very long process and I think the data would no longer reflect my actual guy by time I received results. When my sample was denied they DID offer to send a new kit so I could submit a new sample. Though I appreciate this offer, I don't know if I will take advantage of it since I doubt I will get results In a timely manner. And I'm not sure how relevant results are two months after the sample. Will that actually reflect the state of my gut health? I was very interested in getting this test since I have had gut issues for over two years, and I am disappointed at the timing of the process as well as how I believe my sample was processed.