Binoid CBDReviews of binoidcbd.com

Sent multiple damaged / expired products. They sent a few replacements. One i had to send back, expired product. Its been really hard to contact them, online chat says 24/7 and they never reply. Recently i placed another order to find out my account has been blocked due to replacements even though i did everything they asked, sending pictures etc. Really sucks because i like a few of there products.

Horrible customer service. I ordered a vape cartridge and after opening it realized it doesn't fit in my device. I asked if I could exchange it for one that does and they refuse to take it back because I opened the package even though it's unused. So,I'm stuck with something I can't use and the money is down the drain. I will never order from them again.

Took the entire bottle in one night and only got tired

I was happy with my transactions with Binoid until my most recent one. I ordered on July 15th and received an email stating that my order was shipped on the 16th. DO NOT BELIEVE THE EMAILS ABOUT SHIPPING. That email ONLY means that a shipping label has been created. As of this morning (July 24th) my shipment hasn't moved anywhere. All of my communications with customer service have resulted in absolutely nothing aside from deflecting the problem to the USPS along with the audacity to send me screenshots of someone else's delayed order as validation. Never doing business with Binoid again. A request for a refund was ignored so it's time to file a complaint with the Better Business Bureau. ADDENDUM: I received 2 more gratuitous emails from Binoid today (July 24th) with more excuses and more screenshots of delayed orders, but also mentioning that everything has been handled and my order is on the way. This is ridiculous. I don't want my order. I want a refund that they are well aware of but they refuse to oblige my request. July 31, 2024 update. After being told by customer service that my order was being escalated to the shipping department on July 24, 2024.........no communication, no tracking update showing, nothing. I'm not spending any more of my time on this. My original order was placed on July 15, 2024.

Bought their products and have never received. Worst customer service on earth. They just dont care if your products have been shipped or not. Ive read others reviews with the same problem. Go away!

They are currently using the flooding in Florida to hold people's money and orders they can't fill due to flooding and power issues.. Pretty crappy of them not to suspend their site until they can actually do business.. They are scamming people and stealing.

This company does not care about your package being shipped. You better make sure you check to see if it ever leaves once USPS creates a label for it. It goes into a black hole of nobody knows and obviously after 5 times nobody at Binoid cares. I have made several complaints for this exact same thing. I've got more important things to do with my life than having to go back a week later to find out the items I ordered have never shipped. Nobody at Binoid cares.

Terrible, don't respond to emails. Legit sale products that don't work or do anything at all. Complete waste, Chinese company, the BBB already has them at the lowest rating.