BingCard Reviews | Read Customer Reviews of bingcard.com

BingCard Reviews | Read Customer Reviews of bingcard.com

BingCard reviews

55 approved reviews, newest moderated first

George W.
Jun 19, 2025
no help, no support, 1000usd loss
Deposited 50 USDT, ordered card and used 25$ which was left after card issuance fee. After that I transferred 1000 USDT and exchanged them to USD to recharge my card, but money disappeared. Texted support, its either stupid AI bot which of course can not help, when redirected to human support, average response time is 12 hours, but it has been 16-17 hours, still no response. Tried calling them on the phone number that they have on website > Voicemail. Other numbers do not work as well. Received no email, no communication from them. Most likely they let you use small amounts and when you deposit more, they vanish with money. NOT ADVISING ANYONE TO USE THEIR SERVICES.
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wone S.
Jun 14, 2025
Unable to withdraw cash
I recharged 100USDT yesterday, and then found that the card opening fee was too expensive so I wanted to withdraw cash, but I couldn't withdraw cash. I have been waiting and contacting customer service but no one can get through. I sent an email but no one responded! This is a scam website!
Response from BingCardJun 14, 2025
Your USDT TRC20 withdrawal request has been processed with the following transaction ID. c62888c9ffa6adda8b289e8175268ba23ce7f7f69ae99bb71b2ddc7a9faa78c0 If you still have any issues, please contact support; they will respond within 24 hours. Please avoid misleading other users by posting incorrect reviews or comments.
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Stoyan K.
Jun 13, 2025
My card is blocked for 15 days and I…
My card is blocked for 15 days and I keep getting the same "we are waiting for our finance team to resolve your issue". Their customer service is so slow it takes ages for them to answer and if something goes wrong you will probably have to wait months for a simple issue haha
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Ali
Apr 18, 2025
SCAM ALERT . WEBSITE HAS STOPPED RESPONDING
I have tried to exchange 1000 usdt to USD to recharge my cards , it was FAILED and the funds has disappeard. the website has not been responding to my messages and emails
Response from BingCardJun 2, 2025
It seems you may not be a genuine user, as you were asked to provide additional information such as your account email for issue investigation, but no response was given. However, if there is a problem that has not yet been resolved, please contact BingCard’s online support so it can be reviewed.
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Suranga De S.
Mar 15, 2025
Paid for the card but cant use for google pay
The platform lacks two-factor authentication (2FA), and adding the card to Google Pay doesn’t work because the verification is sent to the transaction under my account, which is not protected by 2FA. The Google Pay verification code was sent to their platform twice, but after that, no further codes were received, making it impossible to add the card to Google Pay. As a result, I cannot use the virtual card to pay merchants at all. The support team was unable to resolve the issue and instead suggested that I create a new Google account. I wasted $40 on a card that is neither secure nor usable, along with several days trying to fix the issue. Support has been unhelpful and is blaming Google for not allowing the verification code to be sent to their platform.
Response from BingCardApr 2, 2025
First and foremost, considering your claimed years of experience in the IT field, it would have been expected that you mention in your review that the amount you paid for the service was refunded to you — even though the card malfunctioned due to your own lack of awareness about its usage conditions. Nonetheless, for the sake of transparency and providing useful feedback, we should clarify that BingCard, in order to maintain a no-KYC policy, does not collect users’ phone numbers or personal information. When linking the card to Google Pay or Apple Pay, the verification code is sent to BingCard's public number. Each user can access only the verification code for their own card via the Card Transactions section.
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Elvin C.
Oct 15, 2024
My creditcard is getting declined…
My creditcard is getting declined everywhere after 3 orders that got completed. Also my funds are frozen. No support, only an AI chatbot.... Don't fall into this trap
Response from BingCardOct 15, 2024
Dear User, Thank you for your feedback, and I sincerely apologize for the inconvenience you've experienced with the lack of response from BingCard support. We are currently updating our service and integrating an online support feature, which has caused some delays in our response times. It appears that your issue may be related to your card being frozen due to a high number of unsuccessful transactions. However, please rest assured that this should not affect your card's balance. Typically, the bank will unfreeze the card after a minor penalty fee and within a few days. In the meantime, we encourage you to use the new version of our service, where human online support has also been added. Please feel free to reach out through the updated app to get more assistance with your issue. Thank you for your understanding, and we appreciate your patience. Best regards, BingCard Support Team
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i R.
Sep 30, 2024
Careful guys
Careful guys , scam , got my 100$ .. can't activate any cards , and can't withdraw either , RIP BOYZ
Response from BingCardOct 2, 2024
Hi there, We’re sorry to hear about your experience. Please make sure to check your inbox, as our support team may have reached out to you. If you haven’t received any communication, we encourage you to email us at [email protected] using your account email. We will be happy to investigate the issue for you. In the event that your card cannot be activated, your full amount will be refunded. Thank you for your understanding. Best regards, The BingCard Team
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