MicrosoftReviews of bingads.microsoft.com

The ads service from Microsoft is awful. Set up some ads, similar to what we ran in Google for many years. Microsoft delayed everything for some kind of "review" which made no sense. They must have accidentally gone to a dark web site or a porn site to review the ad. Although our web site has been in place and successfully reviewed many times, Microsoft came back with a long list of egregious crimes, none of which were true. Someone at Microsoft is either drunk or stupid. And arrogant to boot. Nothing in their crazy list had anything to do with our web site. I have turned the ads off - NO THANKS MICROSOFT.

We used their import tool to import our Google Search Ads thinking it would be an easy way to expand our search marketing which was proving to be one of our best channels. Before we could even finish setting up the account, they deactivated it with no notice or warning. I attempted to reach out to their support across multiple channels including email, phone, & web to see what happened or if there was an issue that could be fixed. However, even after escalating it to the highest level we could, we were simply told their decision was final, and they couldn't provide any information to us about why it happened. I spent hours reviewing their content guidelines and advertising policy, nothing we were doing was in any way in violation or even in a restricted category. My recommendation is to steer clear of Mircosoft advertising. No platform that treats its customers this way is worth working in. They are easily the least helpful & least transparent advertising platform I have ever used. I will be sticking to Google from here on out, where the volumes are larger and where they actually work with their customers to resolve issues instead of permanently deactivating accounts without any kind of warning.

Signed up yesterday and paid £50.00. Then blocked without explanation. Where's my £50? Daylight robbery!

don't botter use Microsoft ads, our experience is just spent Microsoft search campaigns and having mostly span calls, their mapping for the target location is too old they can difference between Congressional Districts and states lol, focus on Google and your SEO, even email marketing is more effective than Microsoft Ads Jorge L Cherriz Marketing Specialist ampmrestorations.com AmPm Restoration Services

If you use the Google Ads import tool available in Microsoft Ads BEWARE. I opened a Microsoft Ads account for my small business and, out of curiousity, I used this import tool just to see how it works. I never turned any ads "on" in my Microsoft account because I had no intention of running ads through Microsoft in the foreseeable future. None of that mattered. I have been billed $450+ over 16 days because I used this import tool. Each time I was billed I logged into my Microsoft account and turned off ads that somehow were "on". they just kept turning back "on". What I've learned from Microsoft's customer support is this: when you use Microsoft's Google Ads import tool, Microsoft essentially links your Microsoft ads created from Google Ads to your Google Ads. So, you innocently work on your Google ads on Google's platform - and Microsoft automatically revises that ad in the Microsoft Ads platform and then turns it "on" and bills you for running a Microsoft ad. I'm not kidding. Total cluster you-know-what. Others have experienced this. Another Trustpilot reporter was charged $3,000 by Microsoft after pausing ads four times. See review posted by Jeffrey Smedley on 5/31/2023. I've filed a complaint with the BBB and alerted the US Federal Trade Commission about this. I'm scared to even look at my Google Ads account. Not sure if just logging into Google Ads will trigger a bill from Microsoft. What a desperate, petty move on Microsoft's part. I guess they figure they can't beat or compete with Google Ads so they figured out a way to syphon money through the Google Ads platform. Hope this helps other folks. Had I only have known I never would have opened a Microsoft account, and I definitely wouldn't have tried out their import tool - no matter how hard they push you to "give it a try".

Bait and switch. I redeemed a spend $25 get $150 ad credit through Wix. My ads were always declined eventhough they did not violate any rules, the reps could not tell me where my ads were appearing after I checked on multiple sites. I receive multiple emails from them daily about disapproved ad, and after a rep verified the ad did not violate any rules, I still received notices. Lastly, when the $25 was used, they paused my ad and pointed to their terms and agreement for the $25 for $150 ad which reads that $250 is required to be spent. Thankfully, I screenshot the $25 for $150 promo. I am disputing with my cc company because this was clearly a bait and switch.

Microsoft allows us to migrate our existing Google ads account without informing us of any fashion, that if we were to pause our Microsoft account they can unsolicitedly reactive our account we tried to pause 4x but they kept reactivating costing us over 3000.00

A really bad start with Microsoft Ads. They automatically created a Smart campaign in my account that has charged me without my permission. I warn you to be very careful setting up ads in Microsoft Ads. Just stick to Google Ads. It's a million times better