Bindertek Reviews | Read Customer Reviews of bindertek.com

Bindertek Reviews | Read Customer Reviews of bindertek.com

Bindertek reviews

Showing 48 reviews with 4 stars · Clear filters

Chef
Apr 2, 2015
A little expensive, but good.
The binder I purchased ended up being a little larger than I needed, obviously not BinderTek's fault. The quality does seem to be outstanding though, definitely built to last. Shipping price was ludicrous.
Response from BindertekApr 2, 2015
Hello Josh, Thank you very much for your recent purchase of our Heavy Duty Archiving Binder and 4-Star review. Our shipping is based on real time UPS rates and depend on the weight of the box and to where it is traveling from our location here in Massachusetts USA. When purchasing single items sometimes the shipping charges might be a little disproportionate. We invite you to call us at 1-800-456-3453 Monday-Friday from 8:30am-5:00pm EST to see if any other shipping options might be available for smaller orders. Thank you again for your business and your time - we truly appreciate it! Kind Regards, Bindertek Customer Service.
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BRUCE
Mar 25, 2015
Good service
Helpful during an order change
Response from BindertekMar 25, 2015
Hello Bruce, Thank you for your order and for taking a moment to post a review. I am glad we could help! Kind Regards, Bindertek Customer Service
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DEBBIE
Mar 24, 2015
great customer service
I order a Bisley metal cabinet and it arrived well packed. When I looked inside the cabinet, I noted that it had considerable rust! Obviously a problem from the factory when it was made and/or boxed up with moisture inside. I reported this to Bindertek and they offered a replacement immediately. However when they checked their stock, they found numerous cabinets with the same problem. They said they addressed the issue with Bisley cabinets and offered me a choice to wait for new stock or get a full refund. I didn't want to wait months for new stock, so I opted for the full refund, which they handled quickly and efficiently. Kudos for great customer service.
Response from BindertekMar 25, 2015
Hello Debbie, Thank you very much for taking the time to give us a great 4-Star review! We appreciate it! Bindertek Customer Service
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GARY
Mar 24, 2015
Does not work well for our purpose
These are sturdy and put together well. However, they do not work for what we need. We leave the binders open and are constantly having to flip forward, back, in the binder adding work papers. Does not work with the lever in the middle. Excellent quality though.
Response from BindertekMar 25, 2015
Hi Gary, Thank you very much for taking the time to offer your thoughts and rating. We really appreciate it! Bindertek Customer Service
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JOLITA
Mar 24, 2015
My first purchase
Quick shipment and great items. I got what I asked for.
Response from BindertekMar 24, 2015
Hello Jolita, Welcome to Bindertek! We appreciate your business and for taking the time to share your experience with us. Kind Regards, Bindertek Customer Service
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Sue Jensen, P.
Mar 24, 2015
Great products to organize your office
The Bindertek books have been essential in organizing our files. It makes it easier and faster to find the documents you need. We also enjoy their 2-hole punch, dividers, and prongs for closing files. The cases and cart for taking the books to court with you are also great!
Response from BindertekMar 24, 2015
Hi Sue, We cannot thank you enough for your business and your kind review! Bindertek Customer Service
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RAMON
Mar 24, 2015
Good Service. Unavailable Item.
So far their service is good. However their website needs to be updated.
Response from BindertekMar 24, 2015
Hi Ramon, Thank you very much for your business and review! Over the course of this last year we have done some extensive research in to how to be a better company. We agree that our web site could be improved and are looking into options for the future. Thank you again for this valuable feedback! Bindertek Customer Service
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Janet
Mar 24, 2015
Great Customer Service; some issues with quality of binders
I've received great service from Bindertek with customer service people who really take the time to answer your questions and research products. We ordered 50 binders for our law office. The binders hold a quantity of documents and hold them securely, besides looking very professional on our shelves. My only complaint is that some of the new binders already show wear; splitting of the cover-material along the spine. The clear plastic covering the spine labels also breaks off on the top right corner when you insert a label.
Response from BindertekMar 24, 2015
Hello Janet, Thank you very much for your purchase with Bindertek and for sharing your experience. I am glad to hear we have provided good service to you. Thank you also for letting us know how your Binders have held up for you. We listen to our customers especially when they let us know what we can do to do better! We are in the process of changing to a new manufacturing partner in Germany. Our new line of Binders will be improved in every detail. I am happy to send you a sample of our new Binders when they arrive next month. I have your contact information from our last correspondence and will be contacting you soon to confirm the address. Kind Regards, Sandra Stevens Bindertek Customer Service
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