Bindertek Reviews | Read Customer Reviews of bindertek.com

Bindertek Reviews | Read Customer Reviews of bindertek.com

Bindertek reviews

Showing 48 reviews with 4 stars · Clear filters

Tom B.
Jan 27, 2016
Good Product-Good Selection
Good product and reasonable but not great pricing. Delivery is prompt. Should improve your spine labeling. It requires a Rube Goldberg approach to get it done.
Response from BindertekJan 27, 2016
Hi Tom, Thank you for your business and for taking a moment to leave your thoughts for us here on Trust Pilot. I must admit I had to Google "Rube Goldberg". And now that I know what it means will try to work into my conversations! To print easily onto Spine Labels for all of our Binders we offer spine label packs by the sheet to be used with your printer. We also offer free custom templates to make it easy on you. I will send you a sheet to try and send you a link to the templates. Thank you again - we truly appreciate it! Regards, Sandra Stevens Bindertek Customer Service
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Mark
Nov 20, 2015
Good Customer Service
One of two binders I ordered was severely damaged in shipping. An online chat with a Bindertek customer service representative quickly resolved the problem, with Bindertek working to expeditiously send a replacement binder! Thank You!
Response from BindertekNov 30, 2015
Hi Mark, Thank you very much for your order and for taking a moment to leave us a great 4 Star review. Kind Regards, Bindertek Customer Service
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ROBERT D.
Sep 9, 2015
SLIPCASES FOR CHURCH HISTORICAL ALBUMS
I HAVE WRITTEN MY ANCESTRIAL HISTORY, FOUND A ARCHIVAL COMPANY WITH REAL NICE ALBUMS AND SLIPCASES, AT THE TIME OF MY WORK I SPENT ABOUT $200 ON SLIPCASES. UPON TAKING THE HISTORIANS JOB AT OUR CHURCH LAST YEAR, THEY HAD ABOUT 200 YEARS OF MATERIAL WHICH I ORGANIZED. WE COULD NOT AFFORD THE PRICE OF THE COMPANY I USED. THANKFULLY I FOUND BINDERTEK AND WE NOW HAVE OUR COLLECTION PROTECTED FOR MANY, MANY YEARS TO COME. WE CELEBRATED OUR 200TH ANNIVERSARY LAST YEAR, SO WE HAVE A RICH HISTORY TO PRESERVE.
Response from BindertekSep 10, 2015
Hi Robert, Thank you for your order and for taking the time to leave us a great review. Glad to hear that our products have helped you preserve such a rich history! Kind Regards, Bindertek Customer Service
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Georgia
Jun 10, 2015
Consistent Service
I always get great response when I order supplies. If an item is back ordered they keep me informed when I will receive.
Response from BindertekJun 17, 2015
Hello Georgia, Thank you very much for your business and for taking a moment to leave us a great review! Kind Regards, Bindertek Customer Service
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andrew
Jun 5, 2015
Quality and Character
A person's character can be revealed by what she does when she doesn't "have" to. In my multiple interactions with people at Bindertek, each one went beyond what I expected, and beyond what was required. Bindertek has a quality product that is sold by quality people; of solid character.
Response from BindertekJun 5, 2015
Hi Andrew, Wow. Thank you very much for this high compliment. Our small business is made up of a dedicated team of people who care a lot about giving the best possible service to our Customers. We truly and greatly appreciate your review! Sandra Stevens Bindertek Customer Service
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Nell
May 28, 2015
Very Happy
The binders are of very good quality! I was very pleased! Thank you
Response from BindertekMay 29, 2015
Good morning, Thank you very much for your order with Bindertek and for taking a moment to share your thoughts on the experience. I am very sorry to hear that you are so unhappy with the item you have purchased. I want to make sure you are aware that if you are ever unhappy with something you have a full 30 day period to return merchandise in new condition for a full merchandise refund. If you ever have any question or issue please call us at 1-800-456-3453 Monday-Friday from 8:30am-5:00pm EST. We are here and want to help. It looks as if you purchased our Advantage Classic 2-Ring Binders. I am unsure of what your comment means but I will contact you soon to see if there might be anything I can do to help. Kind Regards, Sandra Stevens Bindertek Customer Service
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Juan
May 22, 2015
Fantastic Customer Service Experience!
I am an Estate Planning Attorney and ai ordered a couple of discounted binders as samples to see if I could use them for my client portfolios. Bindertek called me to let me know that one of the colors I had chosen was no longer in stock. When they heard why I wanted the binders, they let me know that the discounted binders were being discontinued. Instead, they sent me one of their newer binders, in place of the one that was no longer in stock, at no additional cost to me, so that I could see the quality for myself.
Response from BindertekMay 26, 2015
Hello Juan, Thank you very much for taking a moment to share such a kind review. I hope you do enjoy the quality of our new Binders! Regards, Bindertek Customer Service
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Kathleen
Apr 30, 2015
CD sleeves and binders not made for CD's
I bought (a lot) of the small, 2-hole binders, in conjunction with (a lot) of the CD sleeves. I was thinking that I could organize some of my digital media storage. Unfortunately, the CD sleeves do not have enough space between the hole and the spot where the CD's fit, so that if you put the CD into the sleeve, put the sleeve into the binder, and try to use the clip to hold it all together, you will be actually clipping down the edge of the CD which sounded like a terrible idea to me. I called and explained and was told that I should not use the clip, if I am putting CD's in the binder. But that just defeats the whole purpose. Now I have a bunch of small, 2-hole binders and CD sleeves that I don't really have a use for.
Response from BindertekMay 6, 2015
Hello Kathleen, Thank you very much for your purchase. We truly appreciate your feedback. Since you purchased the CD Holders we have actually changed to a new style we are getting from our new German manufacturing partner. I will contact you soon to see if these may work better for you. Kind Regards, Sandra Stevens Bindertek Customer Service
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