SHANNON
quality product, terrible customer service
Product was of nice quality, just not what I needed. I returned it six weeks ago, still waiting for a credit. I was told it was issued 3 weeks but has yet to show up on my credit card.
Response from BindertekMar 24, 2015
Hello Shannon, Thank you very much for your order with Bindertek. I am sorry to hear that there has been a longer than usual delay in your refund. Your return was processed on March 5th 2015. We try to process Returns and Exchanges within 1-2 business days of receipt. Sometimes banks do take a little time to post but this long is most unusual. I will contact you today to further investigate this for you. I apologize for the delay! Kind Regards, Sandra Stevens Bindertek Customer Service