Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Bindertek (bindertek.com) has 377 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
bindertek.com
Website
bindertek.com
Category
Office Space & Supplies
Location
Belchertown, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: March 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hi, everything was great with one exception. I'd really like it if I could buy a larger binder with slip case i.e. 4in. That's all. Thank you!
Response from BindertekDec 22, 2016
Hi Ben,
Thank you very much for your order, the 4-Stars and the product suggestion. We're a small business and we truly appreciate it when customers share product idea's with us!
Kind Regards,
Bindertek Customer Service
BM
Bill Mills C.
Excellent Service
Items arrived on time and as ordered
Response from BindertekDec 12, 2016
Hi Bill,
Thank you very much for the great review. We are glad to hear you have received excellent service!
Bindertek Customer Service
L3
L3jaz
Great Customer Service
I ordered a product from Bindertek that was on backorder. It actually didn't ship until weeks after they told me it would. When it finally came, two pieces came damaged. I contacted Bindertek and heard back the same hour, and they overnighted me the same product to correct the issue! Thanks!
Response from BindertekDec 12, 2016
Hello,
Thank you for your order and for taking a moment to leave us your feedback on Trust Pilot.
I am very sorry that a portion of your item was damaged but glad that we were able to quickly help you resolve the issue!
Kind Regards,
Bindertek Customer Service
CO
Code
great
fast and easy
Response from BindertekDec 12, 2016
Greetings,
Thank you for your purchase and the 5 Stars!
Bindertek Customer Service
RD
Roger Du B.
Fixed Incorrect Order
I have another review I wrote about this company the week of Nov 7 - 13, 2016. In that review I rated the company with three stars due to the incorrect item being shipped. I made the mistake of ordering the incorrect style of Binder, but the correct style of 2 hole top punched write on tabs. I was expecting to receive the two ring, flip open style binder's, however, I received the two ring, opens like a book, style binder's. I felt like they should have questioned the order, before shipping, due to the items not being designed to work together, the old square peg, round hole analogy if I may.
Well this company actually DOES read the reviews customers post here! Today, Monday Nov 14, 2016, Sandra, Bindertek's, Sales and Operations manager, was all over getting my problem taken care of, and graciously apologetic, for not have caught my ordering foul up before shipping. She e-mailed the return form so I could send the incorrect binders back to be exchanged for the correct one's. She also sent me the link to the correct binders. Rather than wait for my exchange binders to get back to Bindertek, I went ahead and placed my order for the correct binders +1, and 3 more sets of the top punched write in tabs. Not 20 minutes after placing my order, Sandra called me to confirm the order, and to make sure we were both on the same page with the additional binder and three more sets of the write in tabs. She assured me the order would ship tomorrow.
So I would like to thank Sandra for everything she has done today to get this 57 year old fart's ordering fall der all fixed, and totally taken care of. I also want to thank her company, Bindertek, for making a very high quality product which is very reasonably priced. I also applaud them for keeping up with their customers review's, for stepping up to assure a positive customer experience, even when the customer fails to handle the problem properly, because they dread what they feel may be a big hassle.
I do know of one other company offering a similar product for at least $10.00 more per binder. Their quality does not appear to be as good as Bindertek's, and I assume that company thinks they can charge more because they are a, "Medical Supply Company," actually their prices are shameful. They sell a M.R.S. for $ 39.00 per unit, seriously, a Mucus Recovery System, a box of Kleenex, $ 39.00!
BR
Branislava
Just what I wanted!
didn't know much about archival storage and glad to use Bindertek.
Response from BindertekNov 14, 2016
Greetings,
Thank you very much for your great review - we are glad you shopped with us!
Kind Regards,
Bindertek Customer Service
KJ
KJM
Home office decor
I wanted decorative 3-ring binders for my home office and these have been perfect in both the decorative and practical area. The high cost was worth it!
Response from BindertekNov 14, 2016
Hello,
Thank you very much for your business and the 5-Stars!
Kind Regards,
Bindertek Customer Service
GB
GMD - Business O.
Worth it
I searched for months to find the perfect binder for my clients. The requirement was for a high quality long lasting 2" binder. I found this one smaller than regular 2" binders but otherwise I am completely happy with it. I really liked the option for a case as well since I am offering a high value service.I had to pay extra fees to get it to Canada so when one was damaged in transit I was concerned. The customer service folks replaced it for free so I am beyond satisfied.
Response from BindertekNov 7, 2016
Greetings,
Thank you very much for your order and for the 5-Stars!
Kind Regards,
Bindertek Customer Service