BikerZoneZReviews of bikerzonez.com

I have been trying to get my order of a kickstand pad or refund for a month with no results. I have sent 5 e-mails requesting either the product be shipped or a refund. I also ordered a cupholder and the mounting system is designed that it will damage the handle bars due to lack of a padding. I am very unhappy with this company and will not do business with them again nor recommend their products.

Ordered a helmet. Turned up with a scratch on the helmet informed the company they said it must’ve happened during transit. Offered me a 25% discount on my next purchase which I said that was no good to me. I don’t want a scratched helmet. Then they offered me a 50% refund even though I asked for a replacement or a full refund. No, they’re just blank and ignore my emails avoid this company they are useless.

Bunch of SCUMBAGS.They offer a refund/return policy but won't honor it.Bought one of their cheap ass helmets IN MY NORMAL SIZE.When I received it from china,vietnam...wtf they are...it fit like something a 10 year old kid would wear.Contacted them and they not only refused a refund but wouldn't even do an exchange! Said it was my fault for not checking their size chart! Try THIS....advertise that an XL in vietnamese actually fits like a S in AMERICAN!!! In essence,if your AMERICAN,WHICH I AM,you should order two sizes larger than your normal size from these POS. DO NIT BUY THIS JUNK FROM THESE SCAMMERS

How to get scammed with Chinese merchandise. To avoid 😡

I ordered a bottle holder for my motorcycle and it's advertised as being airplane grade aluminum. When I received it, it is complete. Junk all plastic. I looked online and can buy the junk that they sent me for 15.99. I paid 39.99 and that was 40% off according to them. I was willing to spend a little more to get a good quality holder? And I received complete junk. Do not do business with this place.

BikerZoneZ claims to hold the appropriate documentation for legal supply and sale of motorcycle clothing to residents of Europe and the United Kingdom. I have contacted the company twice to request proof. The latest exchange appears below. On both occasions, when faced with the detail that forms the basis of my challenge, the company has ceased communication. Most recently, I was blocked from its Facebook page, but my access was reinstated after I contacted the company using its web site feedback form. BikerZoneZ cannot claim to be unaware it is operating with a fraudulent document, as I have advised it of this in July and August 2026. Here is the latest correspondence - my reply first and then the original response from Emma to my feedback through the company’s website: Hello, Emma - and thank you for your reply. I currently have the product page for the BikerZoneZ ArmorFlex Riding Pants open on my other screen. Conformity is claimed to EN 1621-1:2012 (the European Standard for motorcyclists’ limb joint impact protectors), EN 14404:2004+A1:2010 (the European Standard for industrial knee protectors used in a kneeling position - so static compression, not dynamic impact protection) and are stated to conform to EU Regulation 2016/425 “Certified by QCT Technology”. There is no certification body by the name of QCT Technology listed on the EU NANDO database of officially-appointed organisations empowered to assess and certify Personal Protective Equipment. If the QCT Technology to which your company web site refers is Guangzhou QCT Technology Testing Company Limited, then this organisation has no legal standing to certify products under the PPE Regulation. If this business is the origin of the certification that your company claims to have, then it doesn’t have legitimate certification for sales to EU and UK based consumers. Moving to the web page for the Motorcycle Riding Jeans with Armor - Reinforced Denim Pants, these are claimed to be “Fully CE/AA Rated”, but I can find no further details on this despite your statement “our certifications are publicly available on our website”. Can you send me the link that will enable me to access the documentation? It is the same story with the BikerZoneZ CE Full-Body Motorcycle Armor Suit - claimed to be CE certified and featuring a label that states EN 1621-3:2018, but no conformity documentation is provided. Next there are the BikerZoneZ Protective Motorbike Knee Pads and the Quotes Biker Hoodie (available with the logo, “Dress For The Slide Not The Ride”). I tried to discuss these issues with your colleague, Henry, just over a month ago, but once I explained the scope of the issue he ghosted me. Far from a legitimate business that takes product safety seriously, that is often the reaction of a rogue vendor. I am willing to hear any explanation you have and look forward to receiving this Kind regards, Paul On 25 Aug 2026, at 09:06, [Address removed in line with TrustPilot policy] wrote: Hi Paul, Thank you for reaching out, and we genuinely appreciate the important work you do for the motorcycling community. Regarding your Facebook experience — we want to assure you that we did not intentionally block you. Facebook may automatically limit or hide page visibility when it detects a high volume of repeated negative activity on a post, which can sometimes affect users unexpectedly. You're welcome to revisit our page through these direct links: [Addresses removed in line with TrustPilot policy] On your question about EU CE and UKCA certification — our certifications are publicly available on our website. Could you let us know specifically which documents or standards you need? We want to make sure we point you to exactly the right information, and we're happy to assist. BikerZonez is a legitimate business and we take product safety seriously. We truly respect your advocacy for rider safety, and we're fully open to addressing your concerns directly and transparently. Warm regards, Emma BikerZonez Support

DO NOT BUY ANYTHING OFF THIS SELLER Via an ad through FB i bought a motorcycle front brake lock for £28.25 which was on a "buy 1 get one free" offer which actually stated that on my invoice. When i received the package there was just 1 item in there so i contacted BikerZoneZ to be told my item was not on BOGOF but when i screenshotted the invoice they offered my 30% refund. With lots of messages of refusal as i had evidence of the BOGOF purchase, they agreed a 50% refund & asked me to wait 5-7 working days for the refund to go through. On the 12th working day i contacted then to say i had not received my refund. My response was that they had checked & the refund had been processed the day before so to wait another day before i get my 50% refund. On the 14th working day (today) i contacted them again to say no refund but again im being told it has been processed. I am now in the belief that i wont see my £14+ refunded but ive got away lightly on what other experiences have been. Update 31/7/26 - refund of £14 received after my review on here but it has been a real hassle dealing with this business 😭 YOU HAVE BEEN WARNED !!!

Fate attenzione a questa azienda perché è molto probabile che s tratta di una truffa. Fatto un ordine a Maggio scorso , pagato, mai arrivato. Ho avvertito anche le autorità per verificare questa azienda Be wary of this company, as it is most likely a scam. I placed an order last may, paid for it, but it never arrived. I have also reported the matter to the authorities so that they can investigate this company. Méfiez-vous de cette entreprise, car il s'agit très probablement d'une arnaque. J'ai passé une commande mai dernier, je l'ai payée, mais elle n'est jamais arrivée. J'ai également alerté les autorités afin qu'elles enquêtent sur cette entreprise.