BikeBlingReviews of bikebling.com

I ordered a 29er hard tail and in my cart, the banner reads "Congratulations! Your order qualifies for FREE shipping!" Fantastic! Until you go to check out and are asked to choose a shipping option. Magically, the FREE shipping as stated in my cart was not there. I continued with selecting the economical ground shipping to see if in the checkout process it would be FREE. No dice, shipping was charged. I cancelled the order as I was lured into thinking that shipping was free. I do not like misleading statements and question the competency of the organization and the quality of their products.

Bikebling.com has been the WORST experience I have ever had ordering something online. First they false advertised and took my money when they didn’t even have the item. So I canceled the order, I sent prob 10 emails asking when I would be re credited my money, they said some accounting excuse and auto made responses mostly. Then I got a email saying they did re credit my account. So I check my account and not only did they not re credit my money they charged they same exact charge again on my account. I sent them tons of emails with pictures proven this and they never responded, so I called and they guy called me a liar and said deal with it with my bank basically and hung up on me. DO NOT MAKE MY MISTAKE DO NOT USE bikebling.com it will be a nightmare for you.

I ordered a set of tires over a month ago and paid for 2 day shipping. Still haven't received them. I sent a request to inquire why I haven't received them and just got a canned email about how backed up they are due to COVID-19. Order Number: 297041 Don't order anything from these folks until they get stuff squared away.

Took order and charged even though item was not in stock, although website did not mention this. Two weeks with no other info other than the invoice. Ended up canceling and purchasing at another shop.

Shocking service, tried to rip me off. I ordered a brake caliper online and opted for USPS shipping to England for $20. There was a $10 option for shipping but I decided to get it a bit quicker and hopefully safer. A few days after the sale, I started getting PayPal payment requests asking for $45.31 for additional shipping charges. So on a $76 item where I paid $20 for shipping, they wanted a further $45 so a total of $65 to post via USPS to the UK????!!!!! I have ordered loads of things from the USA, $20 for USPS to England is more than actual cost. No emails or response at all from customer services, they don't reply. The reviews show they are terrible. Avoid at all costs.

I saw an item for a very low price and took a chance trying to order from them. After over a week with my order in "processing", I attempted to contact them. Phone rang and didn't pick up. Chat just sent an email. I even tried Facebook Messenger because I heard they sometimes respond to that. After a few more days, I received a strange email that the item I ordered wasn't available and they were going to substitute with this year's model, but it would take 6 more weeks to ship! Having no faith that the right product would actually be sent to me, I replied to cancel the order. I also sent this through their site email. There was no reply for a couple more days until I finally received an email confirmation that the order was cancelled, bringing an end to this customer service horror show. The item I tried to order is still for sale on their site at the same too-low price.

Horrible. Not even sure this is even a real company. I ordered items on July 1st -- Waited a few weeks and received nothing. Emailed them and they said: "Oh, everything's on backorder for 6 more weeks". Well, ok, when were you going to tell me? I wait six more weeks...nothing. After more than 2 months I gave up, ordered the same items on Amazon and they were delivered in less than 5 days.

Ordered a bike on July 1. No sign of it since. I've contacted them every 15 days asking for updates. My first couple of emails were answered, but always with some excuse as to why things were delayed. Now they don't even answer. Tried calling to cancel the order outright, and no one picks up the phone. No voicemail or anything, just rings off the hook. I have reported them to the Better Business Bureau and encourage others to do the same. Absolutely ridiculous. It's been 6 months of COVID now. All the disclaimers in the world don't allow this complete abdication of customer service. Figure it out or STOP TAKING ORDERS.