Joshua H.
Add lying customer service to bad product
It’s too bad we can post photos and screenshots in here. So on my last trust pilot review yesterday they commented and said they offer pro rated refunds and you arnt stuck for the whole year. Well I just asked for that and they told me no. So they just flat out lied on my post for some reason. I guess to not look like such a bad company. I would happily post the screen shot if trust pilot had the option, along with screenshots of the last 9 losing trades from the last few weeks. Don’t be fooled by their customer service and promises. Their product sucks and so does their customer service. They lie just to look good. Stay far away from this place
Response from BigTrends.comAug 31, 2026
Hi Joshua, As previously discussed, we do offer a clear refund policy per the terms you agreed upon when you signed up. In this case, you have already received and used multiple months of service, placing your subscription outside the available refund period. There is no additional billing scheduled for any of your subscriptions. If you would like to transfer your remaining time into another program, let us know and we'll be happy to work with you. -BigTrends ClientCare




