BigtimecameraReviews of bigtimecamera.com

After you order they will call and tell you , you ordered a non USA version and then try and sell you at hundreds of more dollars the USA version.

These people should be in jail. This was the worst online purchase experience of my life. They shipped us a used camera that they sold as new and wouldn't take it back unless we paid the $200 restocking fee. When I tried to reason with them they were belligerent and nasty. Stay away!

Long list of issues but cameras are not new but refurbished. Look this site up on BBB

Ordered a camera over a month ago and was told it would be another 3 weeks until they got it in then Loyd hung up on me. So disappointed I hope everyone finds out about the terrible company. They will NEVER get my service again and from the looks of the reviews I'm certainly NOT alone. Wish I would have read the reviews before placing my order....

I purchased a camera (3/16). They sent the wrong camera, refused to exchange it, AND were absolutely rude about it. No wonder they have received an "F" rating from the Better Business Bureau. I wish I had seen that rating earlier. The absolute worst company I have ever dealt with.

My cc was charged only 2 days after the order was placed but here it is 13 days after the order and still not received. Customer service rep was EXTREMELY rude and said it was shipped UPS Ground and it would cost an additional $15 (on top of the $41 insurance and handling) if I wanted a tracking number. I will NEVER do business, personal or work related, with this company ever again!

I ordered a camera online for a great price through their website on Thursday, and they emailed me to confirm the order the next day. They told me to call them in the email in order to confirm it, and the order wouldn't get confirmed until I call them. Unfortunately, I actually have a job and have trouble finding time to call them during their hours. When I finally got a few minutes of a break, I called them to confirm the order, but I never reached anybody, I was just on hold for five minutes. I tried later the same day with the same result. I emailed them and asked if I could just confirm my order online, but I never got a response, even though I emailed three times. When I finally got somebody, they told me that the camera didn't come with any of the necessary equipment (Battery, battery charger, memory) and that I would have to buy them separately, then they put me on hold. They wanted to charge me an extra $140 for what comes with the camera anywhere else!! I will never even visit the website again. This company should not be in business.

Purchased a $200+ camera from BigTimeCamera back in early November, and still have not received it. I can't get a hold of any customer service reps, and have put on hold multiple times for 20+ minutes. I'm getting ready to report these guys to the FTC and BBB today...