Ken
The help desk staff
The help desk staff (Melissa & Alejandro) were excellent. You could tell by all they said & did that their one goal was to get the product going again. You could feel they truly cared about our business issues.

BigTime’s vision is to help professional services firms reduce operational costs, align talent to projects, and accelerate payments. With 20+ years of experience and 2,800+ customers, we streamline project operations, maximize resource utilization, and connect data sources, enabling firms to scale and grow efficiently.
BigTime (bigtime.net) has 124 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ken
The help desk staff (Melissa & Alejandro) were excellent. You could tell by all they said & did that their one goal was to get the product going again. You could feel they truly cared about our business issues.
BL
Implementation is going well. Platform is intuitive. So much is customizable for our use case. Ben, who is helping with our implementation, has been very helpful. thorough and patient. Looking forward to getting in and getting started.
Deepan K.
BigTime was very helpful in solving all the issues we had in time, expense, budget tracking. It also has a great customer support team.
Lorena S.
BigTime has taken our company to the next level! This software provides an integrated solution to track and manage all of our project data. Amazing support team. Our customer success manager Ben leads excellent training sessions.
Rose C.
Muito bom e confiável
John
Transitioning Fast. The customer service and training is fantastic. These folks know what we need from BigTime and understand all aspects of how to get us integrated with Quickbooks. We should be fully transitioned in 60 days...we're very excited!
Daniel E.
The training was excellent. They answered most of my questions before I had a chance to answer them. The training couldn't have been better.
Chris A.
Big Time's time tracking platform and reporting features have been a huge upgrade over our previous solutions. Jeff Pollina has been an excellent partner in bringing our firm live and is very responsive when needed.