BigScootsBigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.
BigScoots (bigscoots.com) has 165 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingInternet & Software · Carbondale, Illinois
Excellent
Internet & Software · Lincolnshire, Illinois
Excellent
Internet & Software · Naperville, Illinois
Excellent
Internet & Software · Chicago, Illinois
Excellent
165 approved reviews, newest moderated first
William G.
The Support Team at BigScoots has gone above and beyond to answer any questions I have had or even provide some technical support - simply because I was a customer on one of their hosting packages.
Response from BigScootsMay 1, 2026
Thank you so much for your kind feedback! We’re really glad to hear our Support Team has been able to help and go above and beyond for you. We truly appreciate your support and are always here whenever you need us!
Dragon G.
Hands-down the best hosting company out there for your heavy duty online business. Their customer service is five star excellent.🌟 Superhelpful, fast and reliable. If you're serious about your online business then Bigscoots is the way to go.
Response from BigScootsMay 1, 2026
Thank you so much for the amazing feedback and recommendation! We’re thrilled to hear you’ve had such a great experience with our service and support. It means a lot to know you trust us with your business, and we truly appreciate your support!
Craig S.
BigScoots is the best place to park your website! Great support, real people to talk to when in need. Highly recommend Big Scoots
Response from BigScootsMay 1, 2026
Thank you so much for the kind words and recommendation! We’re really glad to hear you’ve had a great experience with our support team. We truly appreciate you choosing BigScoots and are always here whenever you need us!
Victor B.
Their customer service has always been super fast, friendly, and super effective. Nothing but great things to say about them.
Response from BigScootsMay 1, 2026
Thank you so much for the kind feedback! We’re really happy to hear you’ve had such a positive experience with our support team. We truly appreciate your support and are always here whenever you need us!
Rubi A.
The staff at Bigscoots is very efficient, supportive and professional. They responded quickly and helped me whenever I needed help. Thank you for excellent customer service!
Response from BigScootsMay 1, 2026
Thank you so much for the kind words, we are glad to hear that you've had a great experience! Our team is always here to help!
Rachel R.
I've been with BigScoots for over 10 years and have had a great experience with their customer service and products overall. I have recommended them to everyone I know that needs hosting! I trust them with my websites 100%
Response from BigScootsMay 1, 2026
Thank you so much for your continued trust and support over the past 10+ years! We’re truly grateful to have you with us and are so glad to hear you’ve had such a positive experience with both our service and products. Your recommendations mean a lot, and we really appreciate you trusting us with your websites!
MR Two Owners Club U.
Support is second to none. Always quick to respond and very helpful, very persistent at solving problems. Pricing is competitive, servers are very reliable, can't remember the last time we had any downtime.
Response from BigScootsApr 30, 2026
Appreciate the kind words! Thank you!
Mary H.
BigScoots has hosted my websites for longer than 7 years. Best hosting service I have ever used. My highest possible rating for BigScoots'responsiveness. Never more than 10 mins after I send a message do I get a response. And I'm talking about weekends, holidays, 24/7/366. So kind and helpful, too! BS has gone way beyond expectations on so many occasions to keep my sites up and running.
Response from BigScootsApr 30, 2026
7 Years! Woohoo! It's been a pleasure having you with us.