Lisa P.
Do not order from here
Do not order from here. I placed an order on 9/11. Still haven't gotten it. I have. Emailed 4 times, called 5. I opened case withbmy bank today which cost me an additional $5.00 because they cancelled my debit card.
BigGalsLingerie.com is listed under Insurance.
BigGalsLingerie.com (biggalslingerie.com) has 20 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Lisa P.
Do not order from here. I placed an order on 9/11. Still haven't gotten it. I have. Emailed 4 times, called 5. I opened case withbmy bank today which cost me an additional $5.00 because they cancelled my debit card.
Deborah L.
HORRIBLE, HORRIBLE COMPANY! THEIR PHONE GOES STRAIGHT TO VOICEMAIL, THEIR GOOGLE EARTH LISTS THE ADDRESS THEY GIVE AT 1307 N PINAL AVE, SUITE A CASA GRANDE, AZ 85122 AS A BARBER SHOP! I ORDERED UP $118.00 WORTH OF LINGERIE; SHIPMENT NEVER ARRIVED. I EMAILED JANELLE DIRECTLY AND SHE ANSWERED, SAYING SHIPMENT WAS "IMMINENT" BUT IT NEVER ARRIVED. SINCE IT WAS LATE, I REQUESTED A REFUND, WHICH WAS NOT GIVEN WITHIN 3-5 DAYS! I'M SO ANGRY WITH THIS COMPANY AND IF I COULD REACH THE OWNER, I WOULD RIP HER HAIR OUT! NOW MY HUSBAND IS AT THE BANK, FILING FRAUD CHARGES, I HAVE TO GO TO THE POLICE DEPARTMENT TO FILE CHARGES AGAINST THIS HEIFER FOR STEALING OUR HARD-EARNED DOLLARS! DO NOT BUY FROM THIS COMPANY; IF YOU DO, YOU ARE NOT RESEARCHING WHERE YOUR MONEY IS GOING AND YOU HAVE JUST THROWN IT AWAY! I HOPE THEY CATCH THIS PERSON(S) AND ARREST HER AND THROW HER IN JAIL! IF SHE KNOWS WHAT IS GOOD FOR HER AND HER COMPANY, SHE WILL REFUND THE MONEY SHE OWES TO THE PEOPLE SHE HAS STOLEN IT FROM!
Sheila D.
The merchandise never shipped. The company assured me first that it would ship within 2 to 3 business days after waiting a month for the product. It never shipped. Then they assured me they would credit my account immediately. That also never occurred. We have waited for resolution on this for over 3 months now and still nothing is forthcoming. I certainly would never order from this site again.
David R.
Scam. They are getting away with fraud. Lodged order mid May 2017 Buying from Australia. They Took the $230. They said stock on back order. Kept emailing. Kept being told on back order. Asked for money back. Was told they cancel.the order and send back the money. Still nothing. Now they dont even reply to emails. Wish someone would take this company down. Dave
Sean F.
I placed an order May 20th , its now July 22nd and I still have not received my items. I emailed them twice, with no results. They were only too happy to take my money though. I am going to report them .
Lynne B.
Ordered a few items in Sep 2016. Still haven't received the most expensive item 10 months later. No response when I email and phone. They took the money for the order and didn't deliver all the items. Very unhappy experience.
Breane
Ordered from this company to get something for my wedding night and was so excited as I have never worn lingerie for anyone before. Ordered over two weeks before I needed it thinking that would be plenty of time. When I didn't get a shipping email within 10 days I tried to email them and kept getting a response that it would be shipped in another 2 to 3 business days. Tried to call and could only leave a voicemail that I never got a call back on. Finally had to threaten to contact the BBB for fraud and dispute the charge with my bank before they sent an email telling me they refunded my money. Still don't have it in the bank but we will see. Whatever you do DO NOT order from this company. They are a scam!!
valery7777
I ordered items back in February and had to send emails to get part of it. I still never got the biggest part of my order. They claimed they were on back order. And have never received any confirmation whatsoever. To anyone who is thinking about ordering from big gals, don't do it they will rip you off!