BAReviews of bigcashapp.com

I got an email today from bigcashweb.com asking for my Trustpilot review. The link in their email sent me to Trustpilot for bigcashapp.com though? I'm assuming it's the same company, so I'm putting the review in both locations. It was going well. Payouts were consistent & fast. I had referred a lot of people and planned on referring a lot more. Then Nov 13 happened. They ran a boosted promo, and I put some money into some offers, and got my balance over $100 pretty quickly. I followed the rules. I only did new apps I never had before. I was afraid the amount was too much too fast (even though I followed all the rules) so I didn't even request full cash out amount... only $35. My partial cashout showed pending in my history, so I figured it was just a matter of time. I never got the $35! I emailed support, multiple times, and got NO REPLY. I then checked the status in the cashout history of my account, and to my great disappointment, the $35 cashout record WAS DELETED!!! Completely gone. Not pending. Not anywhere! So, I'm supposed to think it's a bug or something? When support didn't reply? Sorry, but everything looks like this was very intentional. Then I log into my account a month or two later, thinking about trying to cash out the remainder of what I earned. But now they wanted me to verify my ID with them! Like.... you just took my money, deleted the record, and want me to give you my ID? Seriously!!! How about YOU give someone your ID after they scam you and delete the records! And now they email me asking for a good review today on Trustpilot. I would put 1 star, but they were good to me for a while, so I put 2 stars. But they shattered that trust by DELETING THE RECORDS and not even replying to my support requests. They stole and covered it up. Trust broken.

It was great at first but I have sent 6 emails in the past 6 days and they will not respond.this is how I make a living and pay my bills.it has gotten reduless.i need my emails answered and I need my money

It was fine for a little bit but it isnt tracking referrals and multiple games. I contacted customer service the first time over a month ago and I am still sending emails every week with absolutely no response.

They never distribute the rewards. It's complete fiasco.

At first I was doing pretty good using the big cash app cashing out like normal. Didn't I start it? Getting deeper into playing more games and signing up for things that require money and all of a sudden I am not receiving my rewards. I've contacted customer service several times out of one time. Somebody responded but I guess I took too long to reach back out to the person and they never responded back. It has now been a week and a half and I still not have received my rewards and I also made an in-app purchase on another game and have not received rewards for that. I tried contacting customer service again and we should see if somebody will respond this time. But what started out as a good thing slowly turned out bad

They were good until they blocked my payouts

I started playing a game and 1st cash out was great even got an extra amount. Then next cash out went smooth. The problem came in when I finish the game in like a day and cash everything in 4 x 35 Amazon rewards still not sent to me and was pending but now it’s showing a negative coin amount and the Amazon rewards are not showing. I have emailed them as well send screenshots of the rewards which showed pending as well as the amount of coins I worn 2 different times. Didn’t want to post a bad review but it’s been 2 days and still nothing. I was looking forward to playing more games but now I’m not so sure.

I spent money on a game and was not credited for the corresponding offer on the website. I contacted support, they let me know they were "checking" it. Then when I tried to contact them again a few days later they never responded.