Joe S.
No customer service
My building was completed in may 2023 its has leaked from rain since day 1 on all windows and doors , doors where scratched and dented from construction . I have been asking for help or repairs since May . I spoke with a woman named Laura that said she would get back to me and never has and wont take or return my calls now ! about 2 month ago the 14 ft door came off the tracks from wind , I called and asked for help from them and again no help . I have had to handle all repairs my self now as i have to complete my project . Big build direct has been no help at all ,not even with touch up paint . I am building 2 more property's with buildings but I will not use Big buildings direct ,thats for sure !!!

