Big Apple FloristReviews of bigappleflorist.com

I was SHOCKED! when I went to visit my boyfriend at work. I was looking hard to see where his plant was....N I found it in a corner....and was so EMBARRASSED at what I saw! The plant I ordered from you, was a small pot of "Peace" plant. At about 3" Wide by about 4" High. I paid a total of $47.91. Your advertisement/what I originally ordered, was a diffenbachia, 5"High x 6.5 Wide. You didn't have it in stock and you offered me a "Peace" plant in place of it. I Agreed, but I was not informed, that this replacement would be much smaller than what I expected and paid for. I would like you to make this right...and replace it with what I originally wanted w/a larger diffenbachia. My boyfriend is in the same building as you...228 E45th St, 3rd Floor (WSP). Please call me to let me know how you are going to help me. I appreciate any help you can offer. I am a customer who is loyal to businesses who do the right thing for their customers. Florally Yours, Ferina Duenas :)

I have often used Big Apple and have been pleased for many years. However the delivery of flowers for a Passover dinner was in complete disarray and flowers were falling out of the square and rectangular vases. The standing were fine. Way too much greenery and not enough flowers and then falling out made it worse. I should not have to be rearranging flowers to make them stay in the vase. And all overwhelmed with water spilling everywhere. Given the price which I've always felt was deserved in the past, I was most unhappy and will think twice before ordering again.