Jane W.
Love the products
I loved the products this site had to offer. I had a problem and they responded right away and straightened out everything. Excited to receive my irder. I will order again in the future
Biganydeals is listed under Hobbies.
Biganydeals (biganydeals.com) has 224 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jane W.
I loved the products this site had to offer. I had a problem and they responded right away and straightened out everything. Excited to receive my irder. I will order again in the future
Patricia B.
The canvas framed pictures are a very nice quality and customer service Helen Tang is very professional and helpful.
Kathie D.
I want to thank Helen. She is a total 5. Can’t believe the service I got from her. She answered me right away and found the problem within 48 hours. I will be ordering from this company because of the great customer support this company gives. Thank you Helen you made my day!—/—————————
Linda F.
Customer service is phenomenal, especially Helen Tang! Helen contacted me prior to shipping regarding my shipping address with a possible problem; I live on a borderline of 2 towns, new community so it has happened in past and their shipping department was questioning it. Between about 5/6 emails we corrected situation. Helen stayed in touch with me until order was received. I’m 69 years old do quite a bit of internet shopping and never, ever has a company done this, whether a $30 order or $200 order. Again, this was unbelievable! Product as advertised, great shipping, will order again. Thank you Helen your a value to your company.
Jocelyne B.
I was having a problem with my shipping address and contacted Biganydeals.com and the problem was rectified immediately. I thank them and give them 5 star rating for their fast problem solving and quick friendly response.
Nancy H.
When I placed my order with Biganydeals, I was informed by their Support Team that two of the items ordered were no longer available. Support team member, Helen Tang, informed me of my options in replacing those items or receiving a refund. Helen was very helpful and understanding in helping me replace those items. I was not sure how to send a picture of the replacement items, but Helen found them with my written description. Her kindness in letting me know that she could find them with just a description was very nice and I appreciated her help. I received my order today in the mail and am very pleased with everything.
David D.
I have bought many diamond paintings for my wife through this company and have always been very satisfied with their products and their service.
Anne
I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and Helen was so responsive! She was able to track down that somehow I hadn’t completed my order and linked me back to my basket. She was friendly and very helpful! I was able to complete my order and now I’m looking forward to getting started on my kits! Thanks so much Helen!