BidslamReviews of bidslam.com

Response from BidslamSep 13, 2026

Hi Adam Price, We respect your right to share your experience, but we do need to correct some important context and also make it clear this is not a genuine review and connected to an attempt to defraud + extort the platform. The leaderboard referenced in your review does not show the number of bids placed or money spent on this Rolex auction. It is a platform-wide points system, with points accumulated from activity across multiple auctions and features such as daily login and more. This was explained to you directly before the review was posted. We also believe readers should be aware of the circumstances preceding this review. You contacted our support team requesting a refund greater than the amount you had actually spent, while stating that if you did not receive the money you would publish negative content to your 2.6 million followers. After we declined to make a financial decision in response to that threat, you stated that you no longer wanted the money and subsequently published this review. Additionally you admitted you would exclude facts in order to extort more money. We have retained the complete conversation and relevant account records. You are entitled to dislike BidSlam and recommend against using it. We simply ask that factual claims about how the platform operates accurately reflect the underlying data and mechanics.

Response from BidslamJul 20, 2026

Hi Leo, We're sorry to hear you came away with this impression and that your experience wasn't what you expected. We also respect your attempt at maths, however it is worth mentioning this is quite far off, and once again our verified winners on site and across social media have posted their total spends, quite often actually far far far below the retail value. But we understand that without full context some users might get confused. After reviewing your account, we noticed you didn't contact our support team before leaving this review. We would have been happy to answer your questions and clarify how the platform works. Your description of the Rolex auction also appears to misunderstand what occurred. We regularly auction multiple Rolex watches, including several Submariners, and it seems you've confused different auctions that were running over different periods. You can view many of our previous winners here: https://www.galaxybids.com/winners. Multiple Rolex Submariner winners have also shared their wins publicly across our social media channels. GalaxyBids is an interactive shopping platform with clearly published rules, not a traditional auction. Before participating, users are required to accept our Terms of Service, which explain how bids, timers, Buy Now, bid credits, and winner refunds operate. We appreciate that the format is different from conventional shopping, but we strive to make the mechanics transparent. Regarding your comments about WatchKing NYC, we're proud to work with reputable partners who have helped many genuine customers discover our platform. We value those relationships because they are built on trust and transparency. Finally, we note that your payment dispute did not ultimately succeed because the purchases were made in accordance with the platform terms that were accepted at the time of purchase. That said, our goal has never been to argue with customers, we'd much rather help them understand how the platform works and resolve any concerns directly. We genuinely regret that you left with a negative impression. If you're open to it, we'd welcome the opportunity to speak with you personally, answer any questions, and address any misunderstandings. Our support team is always happy to help.

Response from BidslamJun 6, 2026

Hi Heather, Thank you for taking the time to share your feedback. We have been unable to locate any completed purchases associated with your account and, based on our records, it appears you did not participate/nor ever have any account on GalaxyBids before leaving this review. Therefore it appears this likely is a false review. We take customer trust extremely seriously and would like to clarify a few points for anyone reading this review. GalaxyBids is a live auction platform where users purchase bid packs in order to participate in auctions. This is clearly explained throughout our website before any purchase is made. An account alone does not include bids, which is why bidding features are unavailable until a bid pack has been purchased. We also want to address the claims regarding our products. All products listed on GalaxyBids are sourced through legitimate suppliers and partners. We do not sell counterfeit products, replicas, or items from unauthorized sources. All auctions have been completed on the platform and winners have successfully received their items. Regarding the specific handbag referenced in your review, the Buy Now price reflects the auction's pricing structure and associated benefits available within the platform. However there is no handbag that far off retail on our site, as we keep prices very close to the market purchase price. . We respect everyone's right to share their opinion, but we ask that reviews accurately reflect actual experiences with the platform. If you would like to discuss your concerns further, please contact our support team directly and we would be happy to assist. GalaxyBids Support Team