Bidfta.comReviews of bidfta.com

I purchased 10 items from the LaVergne TN location. My wife attempted to pick up the items today and found 7 of the 10 items were not there. The other 3 items are still in the car and I'm willing to bet that at least one item has an issue. The checkout attendant refused to deal with the matter and stated that my wife would have to return tomorrow to remedy the situation. She works and I'm disabled, so without advance notice, no one can be there at BIDFTA's convenience. Every single time I've purchased from this firm, there has been an issue with the items. If this matter has not been resolved by tomorrow, I WILL be contacting the BBB and disputing the charges with my credit card company.

Bidfta used to be a really wonderful bidding platform for overstock and potentially damaged items. I've spent a lot of money on BidFTA happily and have always been a careful customer that would check my items properly at checkout and make sure they matched the expectation marked online. I recognize the gamble on items that may be marked "as-is" and have really enjoyed it until recently. I feel an underhanded policy was enacted that I've been charged hundreds of dollars for. There is a new system with a price multiplier that was not well explained. I won an auction for a small handful of pokemon cards I knew at a glance were not valuable cards but good to give to kids. My bids showed as $2 and $5 for the separate lots. When I looked at my receipt later I was charged almost $400 dollars because there was actually a multiplier PER CARD on the price that was well hidden in the description. I've never seen an auction like this on BidFTA before and it seemed set up like a trap. I know Pokemon is very popular right now, but these are what folks consider "bulk cards" and worth about what I thought I was paying for them as a lot at $2-5. I'm so disappointed in the way this was set up because it seems like a very intentional grab at trying to catch someone unsuspecting. Customer service simply states I messed up. I would love to simply return these. The charge is enough to have been crippling to our finances and extremely upsetting.

My mistake I did not open packages and put together right away but bought as house warming gift so just giving now it was a Brand New ?? grass trimmer what a mistake- should have known packag had packing tape holding it together opened it up and screw was missing and grass clippings were preston the shield. clearly it was a used item. no way to check to see if it worked as it is run by battery so didn't open at warehouse. turns out bidfta does not check items they placed a sticker saying it was brand new and sold under false pretense

They sell items that they claim are in good condition, but they are unusable. When you call them to report the problem, they don't respond. I bought a pressure washer from them suppose to be in a good condition but it was leaking water from inside the machine and it doesn't work. I went to their website to report the problem and filled out the item issue form required form more than once. It has been over a week since I received anything from them other than an email informing me that someone will contact me. However, no one has contacted me yet. They are selling junk items and not responsible for what they sell.

TOTAL RIP OFF!!!...bid on an automatic water hose in good condition but pictured as like new with box unopened...it was old, dirty, and full of water coming out the box... Should have been advertised As-Is but the b!tch still would not refund my money... NEVER AGAIN!!!

Bid on two storage sheds at Edwin C Moses. Both times I arrived and the item was not there. Employee said "stuff disappears all the time here" so I turn my search to FB and find an identical listing to the 2nd shed, photos and all. I for some reason bid on and won a third shed listed as "Brand New". The listing had no photos there than the manufacturers info copy and pasted. When my receipt for the item arrived the listing suddenly has "incomplete item" added to the description with two new photos of the 1 box. They will not refund and basically I am out $1K for half a shed. I've purchased a number of items from other locations with no issues, this location is shady as it gets ALWAYS, someone with similar issues as mine at the checkout area.

I purchased about ten items from them over a two month period. Eight of the items were as described. We all like getting a good deal. They were all brand new condition. I then bought two oak chairs brand new. I get the home and the chairs are mid century modern, not oak Fortunately, my wife liked them so no harm no foul. The original box for the oak chairs contained the wrong chairs, thus an employee or someone along the line switched out the chairs. Now the last straw. I recently won an auction for a galano avaro nightstand. I get it home and not only is it the wrong item and damaged, but there are zero instructions on how to assemble what I brought home. I contact the company and Landis tells me I should have checked my item, unboxed the item, to inspect to make sure I received what I purchased before I left the disgusting warehouse. There are like 25 pieces jammed into this box that was obviously opened and re taped. So, I’m out $49 so not the end of the world but remember, if it sounds too good to be true, it usually is.

When winning a pallet auction the MSRP was way off on the items I received, and you are basically buying a large box of trash. I bought 9 pallets for a total of $1300 after fees and only one I could Sell. they were so bad I wished they hadn't seen some of my pallets because I would have just left them. Let my mistake help you for the future. I won't do that again.