Bezali WatchesReviews of bezali.com

FAKE? DEFINITELY NOT NEW... The watch I ordered was advertised as new. I got a watch that is obviously used. I ordered a similar watch from another website and I noticed the back of the watch as very different...The one from the Bezali is missing a lot of markings on the back. The Bezali watch is also curiously lighter than the one I got from another website. This is going back. I guess the reviews were right, lots of fakes in this website.

One of the worst shopping experiences I have ever experienced with an online order. Was waiting for the item to ship for 2 weeks, and couldn’t get a hold of a representative over the phone (always went to voicemail). Was told via email that it would be another 2 weeks before my item would even ship. 4 weeks to ship after I ordered it? Sorry but that’s unacceptable. You are better off ordering from a more legitimate online watch retailer and taking your business elsewhere.

I bought a Citizen EcoDrive for $340 (AT4127-52H). Before buying I check the review on their site which was directed to ShopperApproved. ShopperApproved listed and still lists a super high rating and so I blindly trusted it. I should have checked google review which does have bad reviews (good reviews are probably from friends employees. Anyhow, the watch came in a citizen enclosure with no box, no warranty card, no user manual, no protective stickers, no price tag, bracelet removed and clasp installed backwards, scratches on bracelet, scratches on clasp, and USED!!!! There were scratches on the pin holes where the bracelet can be adjusted. Fraud cheating Bezali advertised it as a new, charged me $340USD, and sent me a USED one. This is not the first time. At least one other customer experienced the same thing, at least one other customer received fake watch, at least one other customer received damaged watch, returned the watch, and never got refund! These are all on Google review (you will see my review there too).

I placed an order of a Tag, paid all the money and got the order confirmation. However, after a day, I found no shipping update so I called them asked about order and guess what! Bezali didn't have that watch and they didn't inform me anything about it. They told me some story and offered me some watches which I didn't like, luckily I got the refund but it was very annoying to me and very unprofessional from their part. I WILL NEVER RECOMMEND BEZALI.COM.