Unhappy C.
I purchased a "Gucci" watch from…
I purchased a "Gucci" watch from Bezali.com. Almost immediately, the strap broke. Rather than sending it back to Bezali we took it to the Gucci store for repairs. Gucci informed us that the watch is a counterfeit. I contacted customer support. There was no apology for my experience. The person I spoke with told me to email a different address. So far this is the worst purchasing experience I have ever had.




