Beyond Health InternationalReviews of beyondhealth.com

Disappointing service. I ordered a book and Vitamin D3 to be delivered to a friend who was not well. Unfortunately, the book I ordered was delivered but not the Vitamin D3.

My family has been buying and using the powdered vit-C for many years, and basically happy with the product, until I opened one of the bottles a few months ago and the contents inside were ROCK HARD. We couldn't even break it up with a chisel! I called to order about 5 more bottles of it, because of the current Corona virus outbreak, and was told the rock hard condition of the bottle I had was our fault because we didn't keep the unopened bottle in the freezer or frig. (We have always stored it in a dark cabinet close to the floor with our other supplements, where they stay cool). NO WHERE on the bottle OR on their website does it say to do this. They claim they cannot, (or will not), add this fact to the bottle or website, but that they do enclose a card with each order explaining to do this. We have never seen or received such a card. Because of the rude way we were talked to by customer service I only ordered 2 bottles instead of 5 and will be looking for another Vit-C from a different company in the future. 3-19-20 I would now like to update my review. I just received the 2 bottles I ordered. This time there was a card enclosed saying "REMEMBER, it is important to place your Vitamin C Tabs or Buffered Powder in the refrigerator or freezer AFTER YOU OPEN IT !" I called Beyond Health back asking for a replacement bottle. I used NO foul language, but I was upset. They refused to talk to me and hung up on me!!!!! If they play back our previous conversation, as most companies record phone calls, they will hear that I told them this was an UNOPENED bottle that had the rock hard contents.

Your website is terrible. Everytime I use it I want to throw my computer in the lake!

You are great at flooding y email with offers but terrible at returning my telephone call, which prevented my from placing my order!

I have called no less than 3 times. I requested a supervisor to call me back twice due to my interaction with a " Diane" I had originally spoken to. I believe the supervisor's name is Paula. I never got a return call. When I was speaking with Diane, she spoke to me with disrespect and distain. I told her that her customer service was not acceptable. I will never order from this company again. Neither will my daughter nor will my 2 friends. You have just lost thousands of dollars worth of business.

You need help on your marketing and wording. The way you worded your Black Friday Sale was not clear at all...

I had to call to find out my order was very delayed. When I asked for expedited shipping I was told no.

Hello there, I rated the experience 1 star not because of the product which I did not have yet the chance to try (I live in Canada and I had to make all kind of arrangements to get the product and I still did not get it, since you do not ship to Canada and I know it is not your fault) but because of a customer representative (which I will not name for the moment, but you have the information on file, since she took the order by phone) who was not very friendly.