Beyond Health InternationalReviews of beyondhealth.com

I have been a long time customer of Beyond Health (and read a number of a Dr. Francis' books). I love the products. I ordered the carotene - when it arrived I noted that the expiration date was January 2018 - I received it about the beginning of the new year 2020. I called as I didn't feel comfortable with it being 2 years past the expiration date. Initially I got a person who merely told me the policy was no returns. She went on to attempt to convince me that it was no problem. This didn't sit well with me so I called again - got same individual, so asked to speak to a supervisor - This did not go well either. Not sure what changes have occurred in customer service but the word service doesn't seem to any longer be part of their mission statement. I will still order products but will first inquire as to the expiration dates.

I made an error on ordering B-12. Buy one get one free. Did not know I had to put the number 2 on my order. I emailed with customer service and was told it was my problem. I am sure if Raymond Francis would not have handled this issue the same.

I have been ordering many supplements for years and was believer in Raymond as well. I made a big order several weeks and received supplements that were almost 2 years old and one bottle did not have a seal. I emailed customer care about the old vitamins and never got a response. I called about the bottle with no seal and only got bad attitude - the lady made me feel like I purposely did it ! I was never offered a replacement for anything . Horrible customer care . I will not be able to use the supplements and basically lost almost 300$ worth f stuff. I will never order anything from Beyond Health ever again.

Beyond health is misleading people with false advertisement . I will never use them again .

I am very upset. The shipment was sent to connecticut instead of California. I spent 9$ for the shipment and when I talked to the representative she said I forgot to check a box. This is my second time ordering this and had no problem with the 1st shipment Which came to the right address. Talked with a representative and was no help at all. She said my 85 yr old mother has to ship it to us. She has a hard time with all this and with COVID it makes it difficult for her. The supplements are good but not that good to deal with this hassle.

Do not trust anything from this company. I do not recommend any of their products. Terrible customer experience all around and if they conduct business this poorly, there is NO WAY you can trust their products. Their founder would be rolling over in his grave if he knew how it was being run. Use anyone else for your supplements.

Buyer beware! This company does not stand behind their products. My entire family had severe headaches and GI issues and isolated these symptoms to only when we used the Beyond Health products. At a time when we needed the products the most during the coronavirus outbreak, they conveniently changed their return policy and did not offer any assistance during our most vulnerable time. Beyond Health claims they will reduce toxicity and these products did the exact opposite, INCREASING TOXICITY. Customer service was combative and was dismissive of the REAL PROBLEMS my whole family had and were not apologetic at all. I even tried to contact the owner of the company, Raymond Francis, and received no response or acknowledgment at all. My family has never experienced problems like this with any other company and we have all agreed that we will never do business with this company ever again, and have since thrown their products in trash. We have since found supplements that ACTUALLY WORK for a fraction of their inflated prices. I advise everyone to look elsewhere as this is a bad apple in the industry.

Absolutely bad, We ordered over $700 of product to be send to Australia Beyond Health came back after requests about the whereabouts of the product and confirmed the product is still in the USA Beyond Health can do far better in helping international clients to trace and follow up with the group that is handling the product Beyond Health should therefore change its name to Beyond Help.. Regards