Raymond L.
Received a $10.00 off coupon and got slammed by beyond health!
Received a $10.00 off coupon from beyond health which had no expiration date, tried to use it a few days later and it was rejected. Called them up and the first person was going to get back with me soon and never did. Called a day later got another person they had me email them a photo of the coupon and told me again they would get back to me soon. A day later I called back again because I wanted to get my order going they told me that coupon was only good for 24hours which it did not say anywhere on coupon. I emptied my cart out of frustration but decided to put items back in because I like beyond health supplements. Later that day I was emailed by beyond health the same coupon again and decided I better use it quickly this time. Once again it didn’t go through and they had me email a picture again and said they’d get back with me shortly and never did. I called the next day and go figure I got the same person who then said They were about to call me! And stated that I used the coupon earlier in the month and I said that was a different coupon. She said I could only use it once but I said again that was for another order and this newer coupon was sent by you for a different order. She didn’t seem to care, and I stated you should not be sending them out like that or it should be written on coupon stating it’s use. She didn’t seem to care again and said there it department needs to figure it out, and I said I was done talking and hung up. Customer service is not what it once was at Beyond Health maybe it sold since we lost Raymond Francis.