BewildReviews of bewild.com

I ordered 3 sweatshirts from this site that were never received. I repeatedly reached out for status updates and only heard back one time where they assured me the items would be shipped out same day and received within 2 days. The items were still never received and from that point forward they ghosted me and would not respond to my calls or emails. I had to file a complaint with PayPal for a refund as they also would not respond to my requests for a refund.

I would give this company 0 stars if I could! I ordered a pair of pants for my step-daughter. She guessed the incorrect size (based on size description on the site). I contacted this company to return the pants and got the return label and shipped the pants back. The tracking shows this was delivered 07/07/25 and as of today, this company has NOT responded to any of my e-mails and/or phone calls inquiring about a refund for this. This company is ghosting me and straight up stealing by not issuing a refund. The product has been returned for 3 weeks now. THEFT at this point! Return my money!

6 days later, nothing. I needed these shorts in a reasonable time frame. Not fingering their butt holes and keeping me waiting. According to their own site..... Processing: Bewild.com orders will be processed within 1 or 2 business days. Liar, it's been six. They had better get my products to me before my trip. I will be leaving MANY MANY more reviews if this doesn't happen. Get ready for the endless phone calls from multiple numbers. I have ALL DAY.

They never respond to their support tickets! Last time I ordered from them I ordered a few pairs of UFO basic shorts. They sent me capris! This store USED to be good back in the 2000s and the early 2010s. They suck now!

Purchased an item and they sent the wrong size. Emailed them, waited several days. No response.

Wish I’d seen these reviews. ZERO customer service to the point of feeling like I’m being scammed. Phones are busy 95% of time. The other 5% no one picks up. No reply to emails or messages. Ordered Birthday items over a week ago. No change in order status in that time. Is this company for real? And still in business? Because this about as crappy as I’ve run across.

I wish I would have read the reviews of this company before I ordered from them. I ordered a product to fit my cel phone. When it arrived, my cel phone did not fit at all. No one answers their business phone, so I emailed them. They told me I should have measured my phone before ordering, so it is my fault! They don't do product returns. Don't order from this company.

I am extremely frustrated with this company (BeWild). I ordered a large beach blanket off of their website. The blanket I received was not the blanket that I ordered. I tried to call the company and could not get through to a representative. I emailed the company and have not heard back from them even though their customer service says they respond to emails within 24 hours. I have been calling them for the last two days and the phone is continually busy. Not sure what is going on but it's completely frustrating to not be able to speak to a representative about a mistake that their company made. I will not be purchasing anything from this company again or recommending them to anyone unless the company resolves this problem. Hoping they step up their customer service!