Betty SweepsReviews of bettysweeps.com

I believe once you hit “VIP” it flags your account as someone that will continue to spend more money, then the RNG on your account is changed. I asked them to permanently deactivate my account.

I don’t like being scammed. That is why I recommend anyone that experiences a problem dispute the charge on the credit card. Don’t listen to their lies about all sales are final.. you will win, especially with any kind of documentation or proof you will definitely win and get your money back. Even with no documentation still dispute maybe the time spent on doing the paperwork they can think of better ways to make money other than scamming their customers. My problem started when playing a certain game Templar tumble. The game icon looked like the one i knew but didnt know what was different but it was. Then that’s when I realized the game was actually temple tumbler. What I clicked on was templar tumble but it pulled up a completely different game. I did not win anything in a 100$. After taking a. video and showing management this I was given an apology and that was it. It obvious this was done on purpuse to deceive people because when you hit the search bar that game was the first suggested game and that’s on any account. These people are very ignorant and greedy. They claimed i got what I paid for. I did not they tricked me into playing a game that I guarantee you nobody wins on by masking it with a game people win on. I told him to close my account and I won’t be back and I will tell every single person that is interested in my opinion about their scam…by the way, don’t believe all these positive reviews. You can kind of tell this casino is garbage. Truthfully most of these casino are scams. That’s why i only recommmed sportzino and their sister sites. Bad experiences almost everywhere else. You claim it was a mix up but why when you use the search bar it’s the first recommended game?

I took a long break from this app, months, honestly . and I just came back to try playing again. Oh my God… this app is truly disappointing. The games feel terrible, and it seems like they’re not meant for you to win at all. When you contact customer support, they hit you with this robotic “AI-style” explanation about why you’re not winning, instead of giving real help. If I’m betting $1, I at least expect to win something. I went from $100 to $0 in less than three minutes. No bonuses, no decent payouts, nothing. It’s honestly shocking. I’m extremely disappointed with this app, and I’m taking another long break because the experience was just that bad.

Seems designed to ensure you lose and win at the site's leisure.

🚨BEWARE!🚨 THEY WILL REMOVE YOUR SWEEPSTAKES COINS IF YOU DON'T USE THEM QUICKLY ENOUGH! I keep meticulous track of my balance several times a month. Between November 1st and November 11th 2025, without playing, my Sweepstakes Coin balance dropped from 59.63 SC to 11.13 SC. Customer service informed me that because I hadn’t used the Sweepstakes Coins I purchased with my own money frequently enough, their policy allowed them to remove those coins. Although I logged in daily and had just played free spins provided by the company, this apparently did not count as sufficient account activity. They remove even coins you’ve paid for if you are not playing regularly. In my opinion, even if they offer an item “free with purchase,” if it formed part of your consideration for buying, their labeling of it as free is irrelevant; I personally consider it baked into and part of the purchase. Nowhere else would it be acceptable for them to do this. If you got a free item with purchase at a grocery store and then they came and took it out of your pantry because you didn't cook it fast enough, no one would say, “well, you asked for it, it said at the bottom of the receipt they could do it.” Unlike other sweepstakes casinos that treat logins as basic activity, they do not let you build a balance over time before choosing to play. Support told me their Terms of Service contain obscure, customer-unfriendly clauses that permit this and refused further assistance, then accused me of being “threatening” when I said I would leave this review. Additionally, customer support referred to my coins as "AMOE" initially, but I've never filled out an AMOE for their company, or any sweeps company. These were included as part of a gold coin purchase I made. I seek no resolution from them; I merely wish my warning to exist for all others thinking of playing with them. Their terms are extremely consumer-unfriendly and morally dubious, in my opinion. You can decide yourself whether they're acceptable. Edit: Their response is bogus. They already refused to negotiate with me, even after I threatened arbitration. I ultimately decided that this review would suffice as I didn't want to pay $250 to the arbitration company to try and recover 50 SC, but I contacted support three times on this issue. The text of their final rejection reads: "We would like to take this opportunity to inform you that, upon a comprehensive review of your account activity, we have determined that the 49.30 Sweeps coins in question have reached their expiration. Please note that in accordance with Section 6.11 of our Terms of Use: "Virtual Coins will automatically expire in the event a User Account becomes Dormant. For the purpose of these Terms, 'Dormant' refers to an account with no gameplay activity utilizing Virtual Coins for a consecutive period of sixty (60) days)." While your account has exhibited overall activity, this specific balance remained unused during the sixty-day period. These coins were credited to your account more than sixty days prior to expiration, providing sufficient opportunity for their utilization. It is important to note that, by registering an account, all users agree to abide by the Terms of Use, including the rules regarding the expiration of Virtual Coins due to inactivity. Therefore, the expiration of this balance was conducted fully in accordance with our policies. Regrettably, it is not possible to refund or re-credit the expired balance. For more details, please refer to our Terms of Use, specifically section 2.4. Please note that this is our final stance on the matter. Your understanding on the matter is highly appreciated. Kind Regards, Betty Sweeps Complaints Team" Don't let them tell you that they're willing to help. They are dishonest. They gave me their final response, even facing the possibility of expensive and time consuming arbitration that would have cost them thousands of dollars, they were committed nonetheless to their anti-consumer posture. Terms this unfriendly are not common in the social casino industry; Betty is heavily in the minority in their policy. Most social casinos only require basic account activity like login. They also attempted to keep this review off of Trustpilot. They've probably done this same thing to many people and successfully blocked negative reviews from appearing on this website. They are very aggressively anti-consumer, in my opinion. Unfortunately for them, I was happy to provide my ample documentary evidence to Trustpilot and my review was restored.

This company game changed my bet from .40 to $100 and no way did I place this. Bettysweeps keeps giving some bs answer they investigated it but they did nothing but show me a pucturw of where the amount gets changed. They refuse to show me video of me playing game and changing the bet. Been asking for four weeks now post the video here I bet you won’t because there is only some picture which is fake They are full of crap! They told me the game provider had video and screen shots showing me change my .40 bet to a $100 bet haha it never happend. They send me some generic picture showing a pic of the max bet button. Not even my account was in the pic. They are liars 100% they think people should believe their words send the proof on here then ????? Bet you don’t because you will look dum

Company is pretty much a big scam, games are always glitching right when you are to get a bouns. It will kick you off the website make you sign back in and get back to the game and no longer pick back up your bouns round. I've reported the issues many of time and sent screenshots to the company nothing has been done and taken care of.

For me it was #1 a while ago, you already buy and it doesn't give you the possibility to play and win the bonuses and offers disappeared, they are very high, it's a shame Everything you buy is for fun. The machines swallow your money, the free spins only give you cents or nothing.