BetterVet Reviews | Read Customer Reviews of bettervet.com

BetterVetReviews of bettervet.com

4.5221 reviews
Animal Health
60 Massachusetts Ave, Boston, Massachusetts

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BetterVet

About BetterVet

BetterVet operates on the principle that pet healthcare should be convenient, comprehensive, and compassionate. By offering mobile veterinary services, BetterVet eliminates the need for stressful trips to the veterinary clinic, making it easier for pets to receive the care they need in the comfort of their own home. Services offered by BetterVet typically include:Wellness Exams: Routine check-ups to assess the overall health of pets and to detect any potential health issues early.Vaccinations: Essential immunizations to protect pets from various diseases.Sick Visits: Consultations and treatments for pets experiencing illness or discomfort.Chronic Disease Management: Ongoing care for pets with chronic conditions such as diabetes, arthritis, or heart disease.End-of-Life Care: Compassionate euthanasia services in the privacy and comfort of the pet's home, allowing for a peaceful farewell.Diagnostic Services: Including blood work, urinalysis, and fecal tests, often with on-the-spot results due to mobile laboratory capabilities.Pharmacy and Prescription Services: Direct delivery of medications, making it convenient for pet owners to receive what their pets need promptly.Technology IntegrationBetterVet leverages technology to enhance its services and customer experience. This includes:Mobile App and Online Booking: An easy-to-use platform for scheduling appointments, accessing pet health records, and communicating with the veterinary team.Telehealth Services: Virtual consultations for pet owners seeking advice or follow-up care without the need for an in-person visit.Geographic ReachBetterVet started with a focus on serving specific areas but has been expanding its reach to cover more regions. The goal is to provide accessible mobile veterinary care to pet owners in various cities and towns, offering a convenient alternative to traditional veterinary clinics.The TeamBetterVet's team consists of licensed veterinarians and veterinary technicians who are passionate about ani

BetterVet (bettervet.com) has 221 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: bettervet.com
Website: bettervet.com
Category: Animal Health
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterVet reviews

Showing 187 reviews with 5 stars · Clear filters

Liz
Feb 17, 2024
I really appreciated the compassion and…
I really appreciated the compassion and professionalism of the veterinary team that examined my beloved companion. The service was easy to schedule, medications administered, bloodwork taken, and it all was over before my cat could hold a grudge over it like she usually does at a vet clinic. My cat is 12 years old and has a carrier phobia from being rescued. This was an easier vet visit that we’re used to.
Response from BetterVetFeb 19, 2024
Thank you, Liz, for taking the time to share your experience with our veterinary team in Baltimore. We're so glad to hear that the compassion and professionalism of our team made the visit smooth and stress-free for both you and your beloved cat. Understanding the unique challenges that come with carrier phobia, especially for rescued pets, we strive to make our services as comfortable and quick as possible, minimizing any potential for stress or grudges. It's wonderful to know that we could provide a positive experience for your 12-year-old companion. We look forward to continuing to offer the care and support you need right at your doorstep.
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Donna W.
Feb 17, 2024
Arrived at scheduled time
Arrived at scheduled time. Spent time learning my dogs health issues and behaviors. Caring and gentle with exam. Provided good suggestions and resources. Medication increase has helped!
Response from BetterVetFeb 19, 2024
Thank you, Donna, for sharing your positive experience with our team in Pittsburgh. We're delighted to hear that we arrived on time and took the care to understand your dog's health issues and behaviors thoroughly. Our goal is always to provide a caring and gentle exam, along with helpful suggestions and resources to support your pet's health. It's great to know that the medication increase has been beneficial for your dog. We're here to continue providing the care and support you need, and we look forward to serving you again.
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Eugenie B.
Feb 17, 2024
Better Vet Mobile service meets the needs of skittish cats!
The Veterinarian (and Assistant) went above and beyond in problem-solving and effort to meet the needs of my unsocialized cats. I felt understood, and supported. And not criticized for my cluttered home.
Response from BetterVetFeb 19, 2024
Thank you, Eugenie, for sharing your experience with our mobile vet service in Austin. We're so pleased to hear that our veterinarian and assistant were able to go above and beyond to accommodate the unique needs of your unsocialized cats. Understanding and supporting our clients, regardless of the situation at home, is a priority for us, and we're glad you felt that commitment. We believe in providing compassionate care without judgment and are here to support you and your pets in any way we can. Your feedback is greatly appreciated, and we look forward to continuing to serve you and your feline family members with the care and respect you deserve.
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Karin
Feb 17, 2024
The doctor was great 👍 we had plenty of…
The doctor was great 👍 we had plenty of time to discuss all my concerns, I didn’t feel rushed like at other vet offices plus my baby was a lot less nervous because we didn’t have to go to the scary place! Lol I think it’s great I don’t have to bring him in a environment where he could possibly get sick! Not only that but the doctor and her assistants did their best to keep everything with in the plan that I purchased! It was great I love 💕 bettervet I will never go to another vet office again bettervet is the most intelligent and loving choice for your furry family members! I promise you won’t be disappointed!!!!!!!!!
Response from BetterVetFeb 19, 2024
Thank you so much, Karin, for your enthusiastic and heartfelt review! We're thrilled to hear about your positive experience with our doctor in Pittsburgh. It's wonderful to know that you had ample time to discuss all your concerns without feeling rushed, and that your baby felt more at ease in the comfort of your own home. Our team is dedicated to providing care that not only meets the medical needs of your pets but also considers their emotional well-being and your peace of mind. We're so glad that we could keep everything within your plan and that you've found our service to be a loving choice for your furry family member. We're grateful for your support and look forward to continuing to serve you with the same level of care and dedication.
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Joanna F.
Feb 17, 2024
Excellent care
Really appreciate Dr. Fraser and her team. Very kind, knowledgeable and takes excellent care of my kitty.
Response from BetterVetFeb 19, 2024
Thank you, Joanna, for taking the time to share your appreciation for Dr. Fraser and her team in Austin. We're delighted to hear about the excellent care your kitty received. Our team is passionate about providing kind, knowledgeable service to every pet and pet parent we meet. Knowing that you've had a positive experience with us means a great deal. We look forward to continuing to offer the same high level of care and support for you and your kitty in the future.
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Cathleen K.
Feb 17, 2024
Dr.Posey was great as well as her tech
Dr.Posey was great as well as her tech. Planned ahead for my 1 nervous dog and this made the visit much easier for our dogs, as well as Dr.Posey being a joy to deal with. Compassionate people. Thank you
Response from BetterVetFeb 19, 2024
Thank you, Cathleen, for sharing your positive experience with Dr. Posey and her tech in Portland. We're so pleased to hear that their planning and compassionate approach made the visit easier for your nervous dog and that you found Dr. Posey a joy to deal with. Our team is dedicated to making veterinary care as stress-free as possible for pets and as pleasant as possible for pet parents. Your kind words mean a lot to us, and we're grateful for the opportunity to care for your dogs. Thank you for choosing BetterVet, and we look forward to continuing to provide you with compassionate service.
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Krista S.
Feb 17, 2024
Great doctor. Highly recommend
It really was a good visit. So much easier in our dogs home environment where the doctor could watch him, work with him to see what was injured, offer suggestions for making his senior years easier. No stress on him or us. They were thorough and took their time as well. Not rushed at all.
Response from BetterVetFeb 19, 2024
Thank you, Krista, for your high recommendation and for sharing your positive experience with our doctor in Austin. We're delighted to hear that the home visit made the examination process easier and less stressful for both you and your dog, especially in assessing his needs during his senior years. Our team is committed to providing thorough, patient, and compassionate care, ensuring that every pet feels comfortable and every pet parent is well-informed. Your feedback is greatly appreciated, and we're here to continue supporting you and your dog with the same level of care and dedication.
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Todd B.
Feb 17, 2024
Dr Gollup
Dr. Gollup is amazing and great with dogs.
Response from BetterVetFeb 19, 2024
Thank you, Todd, for your kind words about Dr. Gollup. We're thrilled to hear that you had an amazing experience and that Dr. Gollup was great with your dogs. At BetterVet Boston, we pride ourselves on having veterinarians who are not only skilled in their field but also have a genuine passion for animals and excel in patient care. Your feedback is very much appreciated, and we'll be sure to pass your compliments on to Dr. Gollup. We look forward to continuing to provide you and your dogs with the highest level of care.
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