BetterMe RxReviews of bettermerx.com

Response from BetterMe RxMar 27, 2026

Hi Tracy, Thank you for your feedback—we truly appreciate you sharing your experience. We’re sorry to hear you feel this way. We do have a dedicated support team available via email and through your patient portal, and we’re always here to help with any questions or concerns along the way. We haven’t seen any prior messages from you, but we’d absolutely welcome the opportunity to connect and support you directly. Our team will be reaching out to you shortly so we can assist and make sure you’re getting the most out of your treatment. We’re here for you and look forward to speaking with you. Best regards, BetterMe Rx Support Team

Response from BetterMe RxMar 26, 2026

Hi Elsa, Thank you for your feedback, and we’re sorry for any confusion here — we completely understand how this could be frustrating. For safety and quality reasons, all 6-month plans are shipped in two separate 3-month shipments, rather than all at once. This follows pharmacy guidelines to ensure your medication remains effective and within proper use dates. Your first 3-month supply was successfully delivered, and your remaining 3-month shipment is already scheduled and will be sent automatically as part of your treatment plan — no action is needed on your end. You can also log into your patient portal at https://try.bettermerx.com/ to view your full treatment plan, prescription details, and upcoming shipment schedule, including your next shipment date. We didn’t see a message come through from you prior to this review, but our support team is always here and happy to help if you have any questions at all. Thank you again for bringing this to our attention — we appreciate the opportunity to clarify. Best regards, BetterMe Rx Support Team

Response from BetterMe RxMar 26, 2026

Hi Kimberly, Thank you so much for the kind words — we really appreciate you taking the time to share your experience! We’re so glad the sign-up process was easy and that everything moved quickly once you were approved. That’s exactly what we strive for. If you ever need anything along the way, don’t hesitate to reach out — we’re always here for you. Best regards, BetterMe Rx Support Team

Response from BetterMe RxMar 26, 2026

Hi Kim, Thank you so much for the 5-star review! We’re really glad to hear you had a great experience with our customer service and that your order arrived quickly. That’s exactly what we strive for with every customer. If you ever need anything or have questions along the way, our team is always here to help. We appreciate you being part of BetterMe Rx! Best regards, BetterMe Rx Support Team

Response from BetterMe RxMar 26, 2026

Hi Christine, Thank you for taking the time to share your experience—we’re really sorry to hear how frustrating this has been for you. We understand your concern regarding semaglutide, especially given your past reaction. Your safety is our top priority, and we never want you taking anything that isn’t appropriate for you. We also apologize for any confusion around tirzepatide pricing. We aim to be as transparent as possible, and it’s clear we could have communicated this better in your case. Most importantly, we don’t want you to feel like you’ve wasted your money. Please reach out to us directly at [email protected] so we can review your situation and work toward a fair resolution. We truly appreciate your feedback and would welcome the opportunity to make this right. Best regards, BetterMe Rx Support

Response from BetterMe RxMar 24, 2026

Hi Hannah, Thank you for your feedback—we’re sorry to hear that your experience hasn’t been what you expected. Weight loss results can vary, and in some cases it can take time and dosage adjustments before seeing meaningful progress. We also understand that feeling lethargic can be frustrating, and we want to make sure you’re supported. Regarding your question, because this is prescription medication, we’re not able to accept returns or issue refunds once an order has been processed and shipped. That said, we’d really like the opportunity to help. In many cases, adjusting the dosage or approach can make a significant difference in both results and how you feel. Our support team will be reaching out to you directly to review your situation and go over options. If you’d prefer, you can also contact us anytime at [email protected] or through your portal: https://try.bettermerx.com We appreciate you giving BetterMe Rx a try and are here to help however we can. Best regards, BetterMe Rx Support

Response from BetterMe RxMar 21, 2026

Hi Linda, Thank you for your feedback—we really appreciate you sharing your experience. We understand that not everyone feels the full appetite suppression right away. For many patients, it can take time and dosage progression before the effects become more noticeable. Regarding the injections, the smaller needle is intentional—it’s designed for comfort while still delivering the medication effectively. Since you’re currently on treatment, we’d be happy to review your dosage and overall plan to make sure you’re set up for the best possible results. Please feel free to reach out through your portal so we can assist you directly. We’re here to help and want to make sure this works for you. – BetterMe Rx Support

Response from BetterMe RxMar 20, 2026

Hi Kira, Thank you for your feedback—we really appreciate you taking the time to share your experience. We’re glad to hear you’re feeling good on the medication and that the pricing has been a good fit—that’s exactly what we aim to provide. If you ever need anything along the way, our team is always here to help. – BetterMe Rx Support