Andy
Very Bad!
My dealings with the company have been fine, goods arrived on time, packaged accordingly, but the goods themselves! Wow! I bought a penis pump (I'll stick it in anything) the opening is useless to anyone bigger than small I would say? (im average on a good day, dependant on wind conditions etc) but this thing was so badly designed for ease of access, I can only assume this hadn't been tested at all or at any part of the process of taking it to market? Anyhoo! I forced my little fella into the diddy entrance (cost me 40 quid) and pressed the 'on' button, and to my eternal shock it pulled nearly every drop of blood from my body into my helmut! I can honestly say if I had waited another 2 seconds my helmut would have disconnected from my stem like a golf ball ball being struck off a tee by an angry B.A Baracus in his prime. This was not good! The sleeve is awful. The machine itself sucks but not in a good way. I have written the £40 off and the unit is in the bin. Next... Oh! I also bought a vibrating thrusting rubber butt. (Any port in a storm fellas) Right, I would very much like to know whos testing these things out and saying "Thats great! perfect and I cannot design one any better!" It is an utterly stupid worthless and ridiculous rubber hole that set me back 50 quid! Again, the entrance is smaller than a whistling cats mouth, its as deep as a Chicago Town deep pan pizza and the vibration and the thrusting is as effective as the government. I have written the £50 off, cut it into little pieces and this, like the nob pump is in the bin. If you would like me to test any sex toys out before you mass produce them please let me know and I will (like a stuntman) use my little fella who can then inform me of your bad designs and I will then pass this information on to you so you can improve your stock. Bestvibe Hi there, Sorry for bothering you. We received our US after-sale department feedback that this transaction may not meet your expectations on this occasion. We are sorry for bringing you unpleasantness. We found that you have issued two dissatisfied points: 1. Regarding the penis pump You mentioned the experience is bad. For the situation you mentioned, we will offer you a suggestion: Please make sure your penis and the product are fully lubricated in the whole process when you play. And please increase the modes step by step, which may decrease the possibility of getting hurt. In this case, we are willing to send you a lube without any extra cost to avoid the same issue in the future. 2. Regarding the butt You mentioned that size and function issues, but we cannot confirm the situation you said. If possible, would you kindly take videos to let me know the working status of the above items? If we confirm the item has an issue, we will offer you a satisfied solution further. Apologize again, if you have any other problems, please feel free to contact us. Looking forward to your reply. Warmest regards Bestvibe UK Hello and good day, Thank you for the advice. 1 The penis pump and my little fella were as slippy as a greased weasel. The sleeve is just useless. Step by step? not good, you get about 4 quick steps before my bulb was under such immense stress that it nearly broke the laws of physics! 2 Regarding the butt I cannot take videos as the item is in the bin. Can I offer you a suggestion? Give one of each of these items to all of your male staff members (Managers and Directors preferably!) to take home with them to test and see what there response and feedback is. If there feedback is anything above awful they are either lying or they have penises much much smaller than the average human male. This to me seems like the perfect way in which to solve this problem. That way, the feedback you get will be straight from the horses mouth. Then, your entire company can see if the item has an issue? Don't forget though to give them some free lube!!!!!!!! you wouldn't want staff off sick with bell ends that look like the end of Elmur Fudds gun. Have a nice day Cheers Andy
Response from BestvibeNov 20, 2024
Dear Valued Customer, We are very sorry to hear about your experience and regret that we were unable to provide you with a satisfactory shopping experience. However, based on the information we have at this time, we have not found your order. In order to resolve the issue for you as quickly as possible, can you please provide us with more information for verification? For example, the order number or the email account you used to place the order. We found out that you are located in the UK, but we are responsible for the American department , maybe that is why we cannot find your order in the system. We suspect that you may have purchased from our UK division. In order to solve the problem for you as soon as possible, please provide us with your order information. We will then contact the person responsible for the UK division and ask them to provide you with a satisfactory solution. We will continue to assist you until the problem is resolved, so please don't worry. Finally, we hope that the problem you encountered will be solved soon. Sincerely, Bestvibe Customer Service Dept.