patrickjolivares
Don’t Trust BestVibe
Do not trust this company. I received a tracking number for my purchase and only received one of my items for USPS. My item arrived early which I thought was amazing however, only one of my items shipped. I contacted BestVibes about my issue. I received a reply back from Ailsa with two tracking numbers…I was a bit perplexed..why ship my order with two different companies..BestVibes took a screen shot of each tracking number which clearly show both items were delivered but, when I personally tracked the item I did receive it had different information..both said it was delivered but one said 1/19 at 5am and the second one said 1/20 at 1:25pm..well I have a ring camera and it was never delivered to me..How embarrassing is it to know that someone else has my name, address and a very personal item. Whatever you do, don’t order from this company as it’s not discreet shipped as stated on their site..They also use very sketchy shippers..I’m reporting this company to PayPal.
Response from BestvibeFeb 10, 2022
Dear Patrick, We are sorry for any inconvenience. Customer satisfaction is the first priority for us at bestvibe! If you are not satisfied with the product you received, While we could not find your e-mail address nor your order number, could you please kindly contact [email protected]? Please don’t worry, once we receive your e-mail, we will settle your concern as soon as possible. Looking forward to your reply! Kind regards, Bestvibe Customers Service Center




