mehdi
If I could give them a negative star, I would!
Company failed to give proper Spec of product on their web site, and when I pointed that out and wanted a refund, they refused and stopped communications altogether. I won't go as far to say, they are a Scam, but they sure are Thieves!
Response from BestvibeOct 2, 2022
Dear Mr. Safaie, Firstly, we are really sorry that the size of this product is not suitable for you. But in the product description and pictures, we provide detailed specifications. If you did not notice it, we have attached the pictures by email, please check the messages for confirmation. You can also check the information on the site again. Even if there is no problem with the product, we also agree to partially refund you as compensation and keep in touch with you and hope to deal with the problem asap. We cannot be sure why you said that we refused and stopped communications, but if you did not see our reply, maybe you can check your mailbox for confirmation. Lastly, we have to say, if there is a problem with the product indeed, we are very willing to help you deal with it. Best regards, Bestvibe Customer Service Dept.