Best US MovingReviews of bestusmoving.com

This company is not to be trusted. They lowball your your quote for your move. Also not dependable with their dates. I am convinced the majority of their positive reviews are fake.

The estimation that the representative gave me was half the price I ended up paying. She miscalculated the space that I needed to half of what it was. My moving day was postponed and when they showed up, that's when they realized that I needed twice the space to move my furniture. Than they broke my move in 2 different days. They did not take any responsibility at all for any of these. I had to fight with them to even lower the price for the second part I had to pay, that was above the quote. They were offering 5 cent discount initially per cubic feet. And that's not the worse part. All my furniture got damaged, scratched, broken, they did not spare a single item. Even the brand new wood flor, got scratch. They assured me when the initial quote was given, that if there is any damage, the insurance will cover it completely. When I filed a claim, I found out that "the insurance" was 60 cents per pound, not the full coverage. That was obviously not explained to me at all, I did not even know there was such a thing. I'm still waiting to hear from a third party insurance on the reimbursement, which I'm sure will not be any where near of what my furniture is worth, or what I will need to spend to replace it. After wasting all this time to file with insurance, I got $518 approved for settlement.

This company should change their name to WORST moving company. Had a terrible experience with them. The salesperson was all sugar and candy until she got the contract and the deposit. After that she refused to answer the phone as they could not deliver as promised. It was a nightmare trying to chase them for any information. The biggest problem was the lack of communication. Besides being delayed by more than 4 weeks. And should I mention that they did not mark the boxes. It was like a game trying to fugure out what was in each box. As for the broken items, I will let that pass since that is to be expected. I do not recommend this company.