Our Company offers procurement services of consumer line goods for international customers who purchase from both flagship and small-scale online stores - Amazon, BestBuy, EBay, Wal-Mart, and many others - due to bargain pricing, assortment and quality of consumer products.
Bestshop Usa (bestshop-usa.store) has 158 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
bestshop-usa.store
Website
bestshop-usa.store
Category
Malls & Marketplaces
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 2% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company is a scam they employed me to receive packages and reship them to clients who I assume purchase them. At times they were having me ship to Amazon which was weird to me. One day they said they sent a package that I did not receive and told me that they were going to involve the authorities. I have been working for them for a couple months at this point and had received payments a few times I found it very offensive. They also sent me a ceiling fan to send to someone that lived in the same state as me and a detective came knocking at my door saying that the fan was purchased on a stolen credit card. Now I'm in an investigation over this horrible thing they are doing. I would definitely say that this company is a scam. You may work for them and they may keep you out of the loop and you may get paid good for you but what they are doing is not right. Ever since this happened to me two more packages appeared at my door just like they would from best shop and they're usually in other people's names being sent to your address. So I have tried to contact them since these packages showed up and all of a sudden I can't log into the employee portal where I would process the packages and I can't even access the login website for staff. Very very sketchy. Save yourself the time and stay away.
PO
Pollux
Russian Crime Syndicate
BestShop USA is not a genuine business but a Russian Crime Syndicate that steals credit card information and victimizes retail stores. Stolen merchandise is reshipped and sold on websites such as Amazon.
KC
Kat C.
I worked here and received packages…
I worked here and received packages that I had to print new labels for and was never even paid and the products were t even what the invoice said they was. It's very sketchy. And I never was paid for the work I did and the packages I sent...
SM
SMM
This is a scam company
This is a scam company. It looks good but it's all fake.
MJ
Mr. J.
Beware of this company
Beware of this company. They stole credit cards and use your address to send the items to your address.
Their website is fake and also looking for employees but no button to signup as a client. So where do they got clients? No, they dont. They are scammers.
RR
RH Romjan Hossain ঘরের ছোট ছ.
excellent website
excellent website
AB
Amanda B.
I used the delivery service at this…
I used the delivery service at this company a few years ago. Now I work here.
The company has good employees. I receive my salary in full and on time. Thank you for finding me.
JO
John
Horrible place to work
By far the worst place to work at. I am not sure why or how some people have been pleased by working with this company. So here is the run down.
They ship items to you. You process the package and upload pictures. The send you a shipping label, you print and send out. You get paid every other Monday via paypal or an amex debit card. Remember, you dont work for them. You are an independent contractor. Easy right? WRONG.
If you work with Kate, vicky, hannah and one more lady that rarely speaks to me, you are F**KED. They give you wrong shipping labels and then blame you for being late on shipment. They dont answer your calls or messages. They dont pay you and say that payroll has technical issues. Seems to me like all the good reviews here has payments on time. I've never been payed on a Monday. Payments are always late and I still have $260 they have to pay me.
Now I will admit, I was late on my shipments about a month. No one wants to receive their shipments one month late. My reason, I had covid and again, they gave me the wrong labels. Shipping at usps was hard because they didn't accept the packages due to weight and size difference based on the parcel size. I drove in all day from 8am to 4:30, going to more than 40 different usps and only ONE felt bad and is willing to take 6 parcels and is not liable if they get returned. Getting an earful from best shop usa, I didn't care anymore so I sent it.
I had to constantly remind them that I relied on this job to be the main paying the bill because they promised $20/hr. But that doesn't depend on you, that depends on them sending you shipments.
I'm still "working" there and for about 6 months but I havent received a shipment in the past month. No notice, no messages, nothing. They still owe me $260. But remember, you are a independent contractor. You dont have benefits to ANYTHING. So as of right now, I'm going to keep bugging them about my $260 that I will probably never receive.
OH, they are probably going to say that it is because I stole an item or something or make up some dumb excuse. I havent stolen anything. Dont need to steal what they were shipping. I truthfully wished I did though because I would have gotten my full payment then or otherwise I keep it. If they dont reply to this then they will try to delete this. And interesting enough, if they reply to this, why aren't they replying to my messages, in-website messages, tickets or phone calls? Hmmm?
As stupid as I was, I hope whoever reads this review, take your chance, but don't say I didn't warn you.
Edit the same day of this review v
Because they replied faster than a forest fire when it comes to reviews but re slower than a snail when it comes to paying their workers:
So because I cannot reply to the website's response, I am here to edit my post.
I have told them the same day I found out I was positive for covid. I also told them i was in the hospital fighting or my life when i had covid. A d they still expect you to ship items. I told them to stop sending me things for a month, yet they continued. I moved to a new place where I dont know anyone within a 7 hour drive. AND EVEN IF I DID, why would I risk them to come inside my house so they can spread the virus that I had? It's alright, i have it all in my messages as well. Also, to mention again that your shipping departments PROBLEM was not my fault. So explain to me why I am the one taken in the consequences? Your shipping department gave me wrong labels and I've called many times, left many messages AND explained that the shipping is wrong but what was their response? Just try another post office or try to schedule a pickup. Thanks to this business, usps will NEVER pickup a parcel from my house because I've wasted too much of usps' time. And as I am writing this edit, they deleted my messages on my account. All they has to do was keep their word because they GAVE me their word to pay me. I still havent gotten it yet. And thank you for telling me that I am not an independent contractor. That now means I have benefits. Just pay me what I am owed and I will try to delete my reviews.
Edit #2: so now they ARE saying that i am an independent contractor. So am I or am I not? You guys can clearly see how confusing this business is. And see, theblast time they updated their response was roughly 6 hours ago. About 3AM central American time. If they are willing to respond quickly and in the middle of the night? How come they dont reply to my calls or messages anymore about payment. Also, my email has now been compromised by a bunch of companies. I dont randomly give my email away but what can I say, this is what happens when you deal with this company. Funny enough, my random subscriptions to a bunch of spam subscriptions started at 3am as well. Now if only I can post pictures.
Trustpilot, I read your "flagging response" because the business flagged my review. I assure you they have not yet contacted me.
Response from Bestshop UsaApr 1, 2021
Dear John, right now our company is experiencing a high volume of packages so mistakes can happen. We are right now hiring more people who can cover shipping together with our shipping department. We also never lie to you that you are not an independent contractor. You signed an Agreement for an Independent Contractor. And we say that during the interview. And we never say we pay per hour, we pay per package.
We investigated the matter and found out the reason you are no longer receiving packages. Your contract has been terminated due to multiple violations of the terms of the Agreement. You admitted it even by yourself that you disappeared for one month. Even though it was COVID, you could make someone else ship the packages instead of you. You also disappeared several times more leaving our shipping department work with clients' negative claims alone. We had to pay huge fines because of that. We have proofs and dates. You also shipped packages with huge delays.
Please, keep in mind that you signed the Agreement that clearly states that "The carrier service is clearly indicated on the label. All the labels are valid for 48 hours, and you have to deliver the packages before the label is being voided". So you have 48 hours AFTER the label is received to ship the package.
We do not say you have stolen something or anything else. The reason of the termination is stated even in your own review.
Best Shop USA. team.