Best Plumbing Heating and Cooling LLCReviews of bestplumbingandhvac.com

I do miss a plumbing company that just charges you for parts and time spent working by the hour. These ridiculous prices for a job that takes an hour is just not acceptable. Gering Valley plumbing does the same thing. They put an incorrect flange under our toilet and it started leaking in less than 6 months ($750). At least Best Plumbing got the correct flange and did the job right. Was originally double charged for resetting the toilet and the flange to the tune of over $1200. They did remove the one charge for $386 when I complained, which i greatly appreciated. I just think that an hourly charge and the price of materials would be better than putting an outrageous price on work that really does not take that much time. This seems to be what most plumbing companies do at this time. I will keep looking for one that does not charge like this.

Overpriced for the work completed.

I had no problem with service as that was great, very timely and came to my house the day of calling. They followed up well, my issue is the charges. I knew there was going to be charges related to some difficulty getting to the pipes and to move my water softener but I didn’t realize it was going to be almost $1000 extra dollars in charges. I was never notified of this and am very upset considering I was quoted $3000 and was told it was going to be less due to not being able to perform some task due to potential to cause damage, but at the end of the day paid $4000 dollars. I felt blind sided and taken advantage of as this was never explained to me. Due to this lack of transparency I will not use Best plumbing again.

arrived on time. i do not like an invoice without itemization of what i paid for labor & parts. I will not use this service again.