bestoutdor.comReviews of bestoutdor.com

Item arrived damaged. Return policy ridiculous. Who has a photographer around to take pictures of the product sent. Why don't you check your merchandise before shipping. We sent the item back and we should get a full refund plus our shipping cost. No refund to us for our cost of return shipping! Not cool!

My package was delivered to the wrong address. This company can only be reached by email and their response was go ask your neighbors if they have it. I don't recognize the house in the picture they provided and they refuse to correct the problem. They refuse to listen to me that I still do not have my package!

I ordered a product from the site. The item displayed no model or any sort of product identification other than a description. (Example: Tv Stand). It was shipped quickly, the box arrived with no pictures of what was inside only a bar code on it. Excited it was here the box was opened and parts sorted. Then to find out it’s not what I ordered. Try to call the company, forget-it. I got ahold of the fulfillment center who was able to help me. Come to find out what I ordered was no longer available and the company sent the fulfillment center a product number of what they thought was a good substitute. Wrong. Now I have to send it back. Grrrr. Maybe reach out before doing that and i would have cancelled the order.

Never got my package. Not getting a response back investigating FedEx tracking. Very disappointed

Factory defective product. I just wrote your team fifth communication. I still don't have my return label so that I can claim my full refund. Focus on solutions for your return process. If u had that I would buy again from you. Assembly of outdoor patio chairs. Screw holes don't align.

the rocking chair came with a broken box . the chair was used . the chair was not put together properly .i will never do business with your company again . if you have any questions you can contact me @ 9179911873

Item arrived quickly but what cumbersome to put together. I had to ask for help. BUT the size of this chair is small, low to the ground and fits a child or young adult maybe. Low backed and low to the ground, reminded me of a beach chair almost. Not good for adults so not as described for my reason for low score

This company is a complete scam. Horrible communication and their 30 day return policy is a lie. They just scammed me for $400. The product they shipped came damaged and in brittle packaging. Not to mention the quality is garbage. While trying to assemble I found a number of damaged parts which made assembly impossible. They refuse to take it back and refund me. Overseas company with no regard for customer service.