UPDATE:
I received notification that Bestkca/PayPal approved my refund but ONLY if I returned the 4 tiny cheap solar lights I received instead of the solar flame torch lights that I ordered from a Facebook ad.
Bestkca originally said I ordered the wrong lights, even tho my PayPal receipt showed I ordered the torch lights.
I’m not going to even bother wasting my time boxing up 2 broken lights and the remaining Dollar General lights. As someone has said here, they sent back the lights to have PayPal say they’re receipt of shipping wasn’t good enough.
HS
Helen S.
Awful
Same as others. Ordered flame lights, paid $55, got cheap tiny horrible lights instead. Reported to PayPal and told to return lights which I did at a cost of £7. PayPal now refused refund as my evidence of postage isn't sufficient to prove to Bestcka that item has been sent. When did I become responsible for whether an item is delivered or not once I've sent it? Seems like Bestkca and PayPal are ripping people off together.
DP
Debbie P.
If I could give a negative number for…
If I could give a negative number for review I would! Same as everyone else scammed out of over $50.00! Been dealing with PayPal since May 31st and just now got response telling me to send product back and then I'll get refund! Have no way to return because I don't have return shipping info and no way to get it. I'm contacting PayPal management to inform them the site has been closed down.
DO
Diane O.
Same as everybody else didn’t get the…
Same as everybody else didn’t get the lights it ordered and PayPal dragging their feet! I note that Bestkca have closed their website so I’m guessing I’ll get nothing back but I’ll wait and see? May close my paypal account if not resolved as it is meant to be safe but reading other reviews it clearly doesn’t protect as it claims.
AN
Angie
BESTKCA IS A SCAM AND PAYPAL IS…
BESTKCA IS A SCAM AND PAYPAL IS USELESS!!!!
On April 30, 2020, I ordered Solar Flame Lamps off of Facebook, $69.90 paid. As soon as i made the payment, I realized the company rep was being deceptive by stating that they were USA based and shipped from, which was a lie... It's in CHINA and ships from China. I emailed them immediately for a cancellation, didn't get a response. Two days later, I requested a refund through PayPal, explaining my concerns and the company listed in China, during a pandemic. PayPal denied my claim. I contacted the company again, was told order was shipped May 6th and was given an "unavailable" tracking number... it didn't exist. This is July 28, 2020, I still haven't received my order. I've contacted PayPal numerous times, unable to verbally speak with customer service reps, only for them to dismiss my claim, continuously. I'm beyond pissed and frustrated, mainly because I trusted PayPal for so many years and they're unwilling to make this right and fight for my protection, as they claim they would/do. That $69.90 rendered two valuable lessons... NEVER EVER ORDER FROM PRODUCT FROM FACEBOOK AD COMPANIES and NEVER USE PAYPAL EVER AGAIN!!!!
AB
Amanda B.
Complete RIPOFF
Complete RIPOFF, I ordered torch lights and receive some cheap dollar store lights. Company said I ordered incorrectly but they are wrong. I have the receipt in PayPal that clearly says TORCH LIGHTS. PayPal will do NOtHiNG about it. DO NOT order from this company and I am extremely disappointed in PayPal as well
TJ
Tammy J. S.
Worst service/products ever
Worst service/products ever! Paid $70 for solar flame lamps, received $1 store plain bland lights. So disappointed and pissed! No way to contact them, nothing! DO NOT BUY FROM THEM!
DR
Donavon R.
DON'T Deal with this company or expect…
DON'T Deal with this company or expect PayPal to Protect you with their so called "Protection Plan". I ordered an item on Facebook--bad action already. Got a confirmation of the item I had ordered--Flaming Lamps and that they would ship asap. Waited close to two months and got the wrong items--a much cheaper set of lamps that had broken parts already. Attempted to resolve and the only resolution was to send the WRONG items back to China at MY cost for a full refund. It was THEIR mistake and I do not plan on paying more for their mistake. I cannot even be sure I will get that money anyway based on their response to my complaint. And PayPal indicated that was their best resolution. DON'T DEAL WITH THEM and don't trust PayPal to back you up.