Lee B.
Excessive shipping charges and bought…
Excessive shipping charges and bought another product that was totally misrepresented in shape
Response from Best Hair SystemOct 14, 2026
Thank you for sharing your experience. We’re sorry to hear about the excessive shipping charges and that the product you received did not match the shape you expected. That’s not the experience we want for any customer. Shipping fees are calculated directly by the carrier, but if the charge was incorrect or higher than it should have been, we’re happy to review it and make it right. As for the product shape, we apologize for any misrepresentation — we’ll investigate this immediately and ensure our listing reflects accurate photos and details. Please reach out to our support team so we can resolve both issues for you promptly. We appreciate the feedback and the opportunity to fix this.



