Jeff B.
Upated review 8/2019
Updated review- August 2019 2 custom orders so far, 9 weeks delivery time for each, which is reasonable. Hair quality very nice, color match not so much. First system almost there, second system a complete miss (misunderstanding with the factory). An innocent mistake, I think, so they get a pass. Good experience with stock systems- nice quality- availability of systems with some grey percentages somewhat limited in my experience. Exceptionally nice people to work with- customer focused, available and responsive. They genuinely seem to care that customers are satisfied. Overall still a fan- 4 stars. ___________________________________ Original review- posted April 2019 I've been buying hair for close to 20 years. Recently, I began looking for a new source of hair because of ongoing quality issues with my current vendor. I chose “Besthairsystem” because of the positive reviews I read here on Trust Pilot, and so far have not been disappointed. I started off with a stock system and it is as good as any custom system I’ve ever owned, and much better than most of them As for customer service, it’s been just terrific so far. Overall, I am very pleased and have chosen them to replace my existing supplier of hair.
Response from Best Hair SystemAug 22, 2019
Thank you for understanding the nature of the product at hand. We do our best to meet the expectations of all our customers. Producing a perfect system can be quite the journey sometimes. However, we are thankful for your patience and professionalism. Thank you, Mr. Barwick, for sharing your experience with our company. We assure you that you will not regret making the switch. We will continue to provide you with the best products and services you expect.



