Hylan H.
Lost a customer over an exchange issue?
I saw a T-Shirt I liked and ordered one in my normal size, XL. Communication was good and received my shirt in due time. The shirt was way small for an XL size T-Shirt. I contacted Support, explained the problem and asked if I could exchange the shirt for a larger size. I received an answer the same day. "Unfortunately, the following items were not approved: 8 DD-214 old man Premium Fit Mens Tee x 1 After reviewing your claim as well as the campaign ordered from, we can confirm that the item received matches the campaign. At this time we can provide no further compensation." I am very dissapointed and will not reccomend this company. Lost a customer over an exchange issue? Bad business!!