Ordered multiple T-shirts and received incorrect sizing despite what was ordered. I provided photos and measurements to show the issue, but the process to resolve it has been unnecessarily difficult because returns must be sent overseas. Which I agreed to but then said can't do it and offered me 15% of my next purchase what a joke.
RE
Robert E.
Trikot zu klein - Kundenservice meldet sich nicht mehr...
Das bestellte Trikot war leider viel zu klein, da der Anbieter die Größe nicht korrekt angegeben hat. Ich hatte vorher extra im stationären Handel Trikots anprobiert, um die richtige Größe für die Onlinebestllung zu ermitteln und dann im Onlinehandel korrekt zu bestllen - 3xl sollte es dann sein ! Leider ist 3xl bei diesem Anbieter hier etwas ganz anderes, wie man mir hinterher mitteilte. Die Trikots wären in asiatischen Größen für den asiatischen Markt und würden deshalb kleiner ausfallen. Nach mehreren Versuchen die Problematik mit dem Kundenservice zu klären um den Kaufpreis erstattet zu bekommen, hatte man dafür gar kein Einsehen. Erst bot man mir Rabatt an für die nächste Bestellung, dann ein kostenloses weiteres Trikot bei der nächsten Bestellung und dann hat man sich dann bei mir gar nicht mehr gemeldet - einfach ignoriert! Tut mir leid, aber hier kann man nur negativ bewertet.
Ich kann nur davon abraten, hier zu shoppen!!!
The jersey I ordered was unfortunately much too small because the seller didn't list the size correctly. I had specifically tried on jerseys in a physical store beforehand to determine the right size for my online order – I ordered a 3XL! Unfortunately, this seller's 3XL is something completely different, as I was later informed. Apparently, the jerseys are in Asian sizes for the Asian market and therefore run small. After several attempts to resolve the issue with customer service and get a refund, they were completely unsympathetic. First, they offered me a discount on my next order, then a free jersey with my next order, and then they simply stopped contacting me altogether – they ignored me! I'm sorry, but I can only give a negative review.
I strongly advise against shopping here!!!
BS
Benjamin S.
Large choice & cheap price - fraudulent payment issues
The website offers a large choice of football shirts at discount prices. Shipping takes generally 2 weeks but considering the price that's a fair trade-off. The only negative I can find is that the payment process can be tedious.
Generally after ordering on their site, they try and use your card details for fraudulent transactions. BEWARE!!
TG
Torsten G.
Ich habe schon 4mal was bestellt und…
Ich habe schon 4mal was bestellt und bezahlt und bekommen,als aber beim letzten Mal zwei Trikots zu klein waren, wollte ich sie umtauschen in eine andere Größe.Na etlichen E-MAILS sollte ich wieder was bestellen und sie würden mir dann die zwei Shirts mitschicken kostenlos.Ich also wieder was bestellt und heute kam die Ware an, natürlich ohne den versprochenen Shirts,nie wieder echt
MI
Mike
Defective quality
Received defect football shirt, badge was not central or level. After sending pictures they refused to accept issue, but after my reply they offered €3 dollars as compensation which I also didn’t accept. I requested full refund or replacement. They asked for return but gave a Chinese address so without UK translation i couldn’t return. We’re deliberately being unhelpful and delaying tactics in the hope I’d go away. Have now raised as a fraudulent payment/faulty goods with bank.
IA
Ian
No correspondence no reply to emails
No correspondence no reply to emails. Avoid
MO
Mohammad
Jerseys didn't arrive …
I bought 3 jerseys 2 months ago and they still haven't arrived . I rote them so much emails and tried to call them 13 times and they didn't answer
CH
Caroline Henry M.
On my last 2 orders there has been…
On my last 2 orders there has been missing items. Recorded on their site as delivered but they were not sent. Second last order they said they sent part of my order as it was in stock and would send the missing items when they were ready. I don't believe I would have received them at all, only for I queried it. Last order same issue. When I queried it I was told they got lost in transit and would be resent. Then they were not in stock and would I pick something else. I requested a refund. Apparently that failed and asked if I wanted to order the items again. I did, only to be told they were out of stock again and would I order something else. No I want a refund. I was told it would be refunded in 5 to 7 days. 10 days later I enquired and told it failed again and if I would order something else. They are very frustrating to deal with and the delay in responding doesn't help