BestfaredealReviews of bestfaredeal.com

I bought 2 tickets on october 25th for a flight january 31st with my girlfriend. I never received my ticket and had to buy full price tickets. We are february 23rd and I still havent received my refund. I've called them in october november and december to have my tickets and they always told me call back later. The day before my flight I call again, they say there is a problem with my reservation and they can't provide me any tickets, a refund process has been initiated and that the refund will be done within 15 business days ... I will never book with them ever again and I hope reading this will change the mind of people that want to use bestfaredeal. I will engage process with court and try to have justice. I have experience unecessary stress, it impacted me financially and created conflits in my relations relationship with my girlfriend.

Une vraie arnaque, mensonge et escroquerie!!! Billets achetés en octobre 2025 pour un voyage pour 30 janvier 2026, billets jamais reçu et quand j’ai insisté ils m’ont dit qu’ils vont me rembourser car pas de billets à 2 jours de mon voyage!!! Remboursement que j’ai pas reçu malgré 20 jrs passés!!! Je suis avec ma banque pour une contestation!!! C’est du Vole tt simplement. FAITES TRÈS ATTENTION ET PRENEZ AUCUNE CHANCE. J’ai acheté, mes billets en dernière minutes avec Expédia en dernière minutes sans avoir de remboursement (à un prix exorbitant)

SCAMMER N’achetez pas vos billets sur bestfaredeal Le pire service, que ca soit en français ou anglais on ne comprend rien, plus les mensonges en me disant a chaque fois ( n’inquiètes madame ) J’ai acheté 3 billets pour Dubai pour le 12 avril, j’ai reçus le numero de confirmation d’eux et le numero de reservation d’air France. Ensuite j’ai appelé air france pour en être sure, et ils m’ont confirmé que oui mais qu’il peuvent annuler tant que air france ne reçoit pas le paiement de bestfaredeal Alors j’ai rappelé a plusieurs reprises bestfaredeal et a chaque fois les menteurs essaient de me dire qu’il n’y a aucun problème jusqu’à depuis quelques jours je rentre vérifier ma réservations sur air france et boom ( il n’y a aucune réservations ) Brefs, j’ai communiqué avec ma carte de credit pour récupérer mon argent ( ils vont enquêter ) Je voyage au moins deux fois par année et c’est la pire expérience de ma vie Des vrais voleurs En Juin l’enquêteur m’appelle pour me dire qu’elle est désolé et elle peut pas me rembourser car j’ai donne mon code de sécurité . Je refuse et je refais une autre plainte plus haute, je vais contacter l’ombudsman Svp il faut tout faire a dénoncer ces fraudeurs et faire disparaître leur web site frauduleux sans permis 😡 Si quelqu’un a une solution veuillez me contacter Rima Chammas

Très mauvaise expérience avec cette compagnie. Après avoir reçu un e-mail de confirmation et un billet, j’ai découvert dix jours plus tard que la transaction n’avait jamais été effectuée et que le numéro de réservation était invalide. Après plusieurs tentatives de contact, j’ai reçu un retour d’appel plus de 12 heures plus tard d’un agent dont l’accent rendait la communication difficile. N’ayant plus confiance, j’ai annulé ma carte et acheté le billet directement auprès de la compagnie aérienne. Le service client est inacceptable. Terrible experience with this company. After receiving a confirmation email and a ticket, I discovered ten days later that the transaction had never gone through and the booking number was invalid. After multiple attempts to contact them, I received a callback more than 12 hours later from an agent whose accent made communication difficult. Having lost trust, I canceled my card and purchased the ticket directly from the airline. The customer service is unacceptable.

SCAMMM! run! after buying with them, I found a better flight on another site and asked them for a refund and they never gave it back. had to call my bank to dispute the charges on my credit card.

This ticket guy, Sam, is a complete scam. I bought tickets in October for a February 12th flight. He initially booked flights without payment, which then got canceled. He promised a full refund by Tuesday evening after telling me on January 31st that the ticket was canceled by Australian Airlines. When I followed up, he changed his story, claiming he found another date for February 17th. He just keeps making excuses and has wasted both my time and money. Definitely avoid this person.

C'est une arnaque - à éviter J'ai eu la même expérience que tous les autres commentaires négatifs. Ils nous rappelle pour faire le paiement et nous demande le code lorsqu'on est en ligne avec eux. Très mauvais service àa la clientèle. Faites attention il nous appelle du même numéro de téléphone que celui affiché sur leur site. J'ai du annulé ma carte de crédit.

-they are not accredited by the Better Business Bureau.(BBB) -they use a @gmail.com for their email address -fake address for Maryland USA (empty field/UPS Store) -they are supposedly located in Maryland USA but they don't have a toll free phone number for North America -most of the travel agents have a heavy accent but western names (one of them had the name of a vampire) -they pressure you into paying more than what you had initially agreed to pay for (they bombard you with multiple phone calls within a very short lapse of time) and they create a false sense of urgency: you must give them an answer quickly or the price of your ticket might increase again. I was told that my airfare was more expensive because the airline company had supposedly forgotten to book my return flight..... -they act like they are defending your best interest ( eg " i talked to my manager and he agreed to send you your e-ticket in one hour", i never got the e-ticket). -take your time before agreeing to anything whether it's over the phone or by email and before giving them your credit card number. If needed, block your credit card and stop answering their calls and take some time to think about it. Be smart. -they don't send you the new invoice nor the new receipt with the new price that you will be paying. Even if you ask for them. -they don't send you your e-ticket. -they don't answer your emails. -they have a ready-made answer to all of your arguments. -they keep on telling you that the refund has been issued or will be issued today, tomorrow, in 7 days, in 30 days, in 90 days...(you get the picture). They tell you that it can take up to 90 days for the refund to show up on your bank statement. Be careful because most banks give you 90 to 115 days to report the scam and refund you the money that was stolen from you. Act quickly or you'll lose your money. -they don't refund the ticket as promised -It's very hard to get real answers, you are either told that Accounting is closed or that the person you should talk to is not in the office or busy serving another customer or they transfer you to what seems to be a call centre (not located in North America) or they say they will get back to you but they never do or they ask you to call back in a couple of hours or they hang up on you or they tell you that they are new on the job and therefore don't know how to answer you. -Beware, you end up paying a lot of money on long distance calls. -they mislead you yet talk to you in a very professional, very polite and very submissive way and they all have the same modus operandi. It's a well oiled machine. -saving a little bit of money is definitely not worth the trouble. Don't do business with them: plus come to think of it, the deal is too good to be true. Right? Again, be smart. PLEASE get your ticket directly from an airline company or from an established travel agency and save yourself a lot of future headaches.