BestfaredealReviews of bestfaredeal.com

Booked a flight. Next day I get an email saying it's not confirmed. Supposed to fly out the next day. Phoned. On hold 4 times. Terrible phone lines and heavy accents make it difficult to understand what they are saying. She offers me a different flight for 2.5 x more. Nope. I'll take a refund. If that doesn't come through I'll be back here to say me.

Customer Service, absolutely unprofessional and terrible. I had to book an emergency flight due to a family situation at last second and couldn't believe my luck when I had found tickets at a very affordable price. Then, I received an email notifying me that my flight to my destination had been cancelled and would be flying from JetBlue instead of Delta. It was fine, no big deal. As long as I had a way to get to my destination it was all that mattered right? Wrong. Once I had finally arrived at the airport, mind you it was an hour away from my home but the closest airport we had, I come to find out that I wasn't even in the system! I had contacted Christiana, who had told me that she would shortly send me a confirmation number to my flight. It took me FIVE tries before I had FINALLY received a confirmation number of my flight. This would've been all avoided if I had just been given the confirmation number of my flight right when they had notified me about the change. As for David, the last person who I had spoken to on the phone, who had hung up on me while I was trying to explain the situation to him, great customer service you have there. If you're on the hunt for airline tickets, I would stay clear from this website.

Avoid! I booked a return ticket through bestfaredeal.com, only for 1 day after to receive a call saying that only one of the ways was confirmed and that I was on the wait list. They offered me alternative flights for more than double the cost that I originally booked, and even options in alterantive airport more than 2 hours away from where I booked. After all, I asked for a refund. I was told that as they have confirmed one of the legs, I was not eligible for a refund. After I insisted, they finally said they will refund in 14 days - to be honest, I have zero trust that that will happen (even the customer care girl spoke at lower voice). Crazy! Avoid, this is a scam. You book it and then you'll need to buy from other place more expensive because as you know.. time passes and prices increase.

That company is a scam. They tried to scam me by $2000, fortunately they weren't able to. Stay away from them!

What a sham company! Best Fare Deal will take your money and then claim you "cancelled" your flight with not one shred of proof. SCAM, SCAM, SCAM! Even the review is a scam as they don't post all the bad reviews. DO NOT USE THIS COMPANY, EVER!

BestFareDeal really tried to ruin our family reunion by cancelling flights without authorization. In all, they stole over $4000 from us, and have not made it right. Do not use this site.

This company scammed my family out of nearly $4000. Nothing can be done to improve this company short of prison terms for all involved. I believe they are an off shore/boiler room operation. Stay clear of using them.

The business is a SCAM! Don’t trust Paul Smith. They scammed my family on $4K+ worth of tickets with no refund.