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Best Dressed Tot reviews

Showing 2 reviews with 4 stars · Clear filters

Georgina S.
Nov 5, 2016
Great place to shop
Nice and decently priced. Always deliver things on time and I do a lot of shopping for my nephews and nieces with them. I will recommend them any day Georgina
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Andie L.
May 12, 2015
Wrong stock photo
I wish I could include pictures. I ordered a birthday outfit for my daughter, but I was sent a different version of it. Either that or the stock photo was wrong. There were no pom poms on the skirt or keyhole closure as listed in description. It was a dress instead of the shirt shown in the listing and the coloring was very different. I was going to return it, but my daughter took the tag off. ***UPDATE*** Best Dressed Tot contacted me after my review, apologized & offered to send return packaging even without the tag. I received a FULL refund. Great customer service!
Response from Best Dressed TotMay 12, 2015
Hello Andie, I am sorry to hear about the trouble you had with the item you ordered: Rare Editions Girls Birthday Tutu Legging Set. We use stock images from Rare Edition clothing and we must have not noticed the difference in the actual item. In cases like yours, we actually send a pre-paid envelope to clients and refund the transaction along with the shipping. I am not sure how you were trying to contact us but we have a customer service representative from 8 am to 3 pm EST and I myself answer email inquiries. I apologize for the inconvenience and that you got the idea that we work on "bait and switch" basis. That is not how we conduct business. Agata Langer
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