Doug B.
Great customer support
I initially had an issue logging in after I purchased my fitting to retrieve the suggested bike recommendations, but the support team was quick to resolve the issue. Great customer service.

We want you to get maximum joy out of Cycling. Best Bike Advice helps you to find your dream road or mountain bike, and we advise you on your optimal riding position and bike setup. Prevent pains and injuries or improve your performance with the most comprehensive online bike fit.And get personal advice for what bike fits best with your level of experience, cycling goals, body measurements, and budget.
Best Bike Advice (bestbikeadvice.com) has 375 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doug B.
I initially had an issue logging in after I purchased my fitting to retrieve the suggested bike recommendations, but the support team was quick to resolve the issue. Great customer service.
johny C.
Very close to the advice I received from a professional bike fitter, with little effort and at a very reasonable price. Seems the results are a good starting point to determine the frame size and to do adjustments later on. The bike database may not be complete and up-to-date, but it contains a lot of compareable brands and types. Thumbs up.
customer
UPDATE: I need to edit my Experience. I went to a professional Bikefitting for 180 Euro. The results where more or less the same as here so I have to admit if you take correct measurements it is ok. I still believe that the information on how to install the cleats and the angles can be better. thus -1 star.
Response from Best Bike AdviceOct 4, 2024
Thank you for the update
Marco P.
Very good experience!
Willie H.
Easy app with good outcome
Dick
I made some adjustments on my bike after the bikefit advice and I feel more comfort during cycling.
mitja
Good tool for learning about proper bike sizing and fitting. Quite detailed body measurement input. Fair pricing. Fast and useful support response. Points for improvement: - bike database lacks some data and some mainstream brands (Giant) - bike search does not remember desired ride position (angle), which is basically the most decisive factor... - difficult to compare bike fit when between sizes
Response from Best Bike AdviceMar 10, 2024
Thank you for the valuable feedback. - Yes we would love to have more bike brands in our system. The bikefinder is a free service, so the development budget is limited. - We used to remember the back angle, but that resulted in a lot of problems with confusion for users when it was a stored back angle and when it was a newly calculated one. So for consistency and ease of understanding we do not store it anymore. - Interesting suggestion to compare two frame sizes for the same bike fit. I like it and will discuss internally if we can put this on the development roadmap.
Marcus K.
The bike fit itself seems accurate and straight forward. Besides that there are some weird loops on the website that gave the impression of a not well maintained site.
Response from Best Bike AdviceMar 10, 2024
Thank you for your feedback. I will reach out to you directly to find out what weird loop you experienced. We improve and extend our service on a regular basis, so maybe one of these updates has created an issue in an older service.