Clothing appears to be of decent quality. I am still puzzled by the "Foreign Transaction Fee" that appeared on my credit card with this purchase. If these are indeed made in Indiana and shipped from Indiana, there should not be a fee. If they are made and shipped out of Indiana, why is the USPS tracking showing they shipped out of New Jersey?
JO
Joanne
Both tops fit fine
Both tops fit fine. The only drawback was how long it took to have them delivered. Over a month. Otherwise, I love the clothes.
MB
Mel B.
It is a lightweight "sweatshirt" but it…
It is a lightweight "sweatshirt" but it was delivered promptly.
KA
Katherine
Besoia Has The Goods!!!
The overall shopping experience has been a good one. I received my order, but, with an understandable delay. The merchadise was beautiful, the quality, fabric and workmanship were top notch as well. The only reason I rated at 4 stars was because of the sizing. I am not yet familiar with Besoia's sizing, and therefore found the size I ordered was too small. Customer service response to this was rapid & offered solutions that were quite acceptable to me. I am currently awaiting the second response.
DW
Deb W.
I do like the purchases I ordered
I do like the purchases I ordered. The wait time was longer than I expected, but the current situation with shipping and backlogs needs to be part of the consideration. Communication with customer about wait time would be appreciated. I waited four weeks and then I inquired - no follow up prior to this from the company and then waited almost another two weeks for the merchandise.
KA
Kathy
Liked the shirt I had to shorten the…
Liked the shirt I had to shorten the sleeves
SJ
Susan J.
Positive and Negative--good tops, took long to get them
Positive first--I bought five tops. They were true to size, had a soft cotton-like feel, and good colors/matched photos. Good quality.
Negatives--In the top descriptions, it said they were made and shipped from Indiana, USA. When I received the tops, the bags holding them said "Made in China" and they were shipped from New York. So, deceptive and I don't appreciate that.
Secondly, it took a month to receive this order. I felt like I was being scammed, since I hadn't worked with this company before. Ordered on 25Sept, rec'd 22Oct. That's ridiculous. When I wrote the company, it took them 5 days to get back to me. Gave me questionable answers, said the tops had been shipped but the orders didn't show up in the USPS tracking number till 6 days after the Besoia said they had shipped. AND A MONTH?! Really? That's ridiculous in the day and age. They don't have to be Amazon but taking a month to fulfill an order is way too long. I had hoped to wear the tops on vacation in mid-Oct, but of course, they hadn't arrived by then. I'll not use this company again, even though I like several of their styles.
TI
TinaLou
Nice top
Nice top. It is a little shorter than I would have liked.