Shari's Berries, long time home of the Unforgettable Gift sells covered strawberries & chocolate gifts. Shari's Berries deliveries nation-wide.
Shari's Berries (berries.com) has 807 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Showing 560 reviews with 1 star · Clear filters
Kent R.
Ordered Halloween monster berries. All but 1 missing eye's, they look like a 1st grader decorated them, ice pack melted and berries nasty sweaty. Now I am on hold online and phone to speak to someone to nooooooo end in hold time. So disappointed and now angry at the non-existent customer service.
johnjake
I paid an extra $5.99 for next day delivery which didn't happen. The order contained cheesecakes. The recipient threw the food away. Good luck trying to contact ANYONE at all!! This is NOT the same company it used to be. Do yourself a favor and order an Edible Arrangement. I will NOT use Shari's Berries ever again
andy W.
item was supposed to be delivered to my mother who just had surgery and after 4 p.m., it says delayed and the company only has a chat which can't help me. there is no-one to talk too. i can't even contact the local shop where my mom is because i have no idea who it is.
Marcia L.
AWFUL!!! My sister sent me a dozen berries for my birthday. Half of them were crushed and fermenting. She notified the company, and the next week a replacement arrived!!! These were crushed, the box was dripping wet, and the berries were MOLDY!!! Unacceptable for the amount paid! I requested a refund for my sister….silence! I have photos!
Manuel A.
Don't ever make a mistake because you can't get it canceled! If you want unwanted melted chocolates, with zero customer service, this is the place Also WORST fruit ever anywhere.
Katja E.
Paid $120 for a bundle of Flowers and Strawberries. Picture looked very nice but when it got delivered I was super upset. Flowers were a handful and the strawberries looked like they were tossed around. Of course no way to get in touch with costumer service. I should have googled the reviews before hand. DO NOT ORDER FROM THIS crappy place!! They dang sure ripped me off big time!!!
Liem T.
If you're thinking about ordering from Shari’s Berries, don’t. I paid a premium for flowers and strawberries to be delivered to my wife’s school while she was in class—a very specific time window that mattered. They promised delivery by 1 PM. At 1:30 PM, nothing. I follow up, and suddenly the story changes: “It’ll be delivered by end of day.” End of day? My wife is gone by then. What good is a surprise delivery to an empty building? The entire point was to create a moment. Instead, Shari’s Berries gave me a missed opportunity, zero accountability, and a robotic shrug. This company clearly doesn’t understand that timing is part of the product. If you’re sending a gift for a birthday, anniversary, or any occasion that actually matters—look elsewhere. You’ll get better service from a local florist, a grocery store, or frankly, a carrier pigeon. Shari’s Berries is all branding and no backbone. Never again.
RICK S.
HORRIBLE DELIVERY SERVICE. THEY CLAOMED UNABLE TO DELIVER/DELIVERY ATTEMPTED. MY WIFE IS HOME AND SO IS MY ADULT DAUGHTER. NO DELIVERY WAS ATTEMPTED. CONTACTED THIER CUSTOMER SERVICE AND THE SAID WE CAN REQUEST ANOTHER ATTEMPT BUT NO GUARANTEE. I PAID FOR SAME DAY DELIVERY...DIDNT HAPPEN AND THEY DONT SEEM TO CARE. THE WORST PART IS THE SAME THING HAPPENED FOR THE SAME OCCASSION LAST YEAR AND I WAS STUPID ENOUGH TO TRY AGAIN. MY FAULT . I WILL NEVER BUY FROM SHARIS BERRIES AGAIN.